What are the responsibilities and job description for the Hostess - Host position at Harding's Family Restaurant?
Description
Host / Hostess / Cashier
Your primary goal is to provide excellent customer service and a pleasant dining experience from the minute our guests walk through the door. By doing this you will help the team maintain and attract new customers.
Responsibilities
- Warmly and graciously greets all guests upon arrival
- When immediate seating is limited, record guest names and the number of people at the party
- Calls out name and number of party when tables become available
- Provide guests with estimated waiting time, always maintaining a professional and courteous attitude
- Accommodate special seating requests for guests whenever possible
- Seat guests based on guest preferences and balancing of customer flow in service stations
- Relay messages to servers and bus persons as needed
- Clean menus as needed and keep the work area clean
- Perform other duties as assigned by the manager on duty
- Thank guests as they leave and invite them to return
Qualifications
