What are the responsibilities and job description for the Sales & Customer Engagement Director - HARGROVE position at Hargrove?
Position Overview
The Sales & Customer Engagement Director is responsible for identifying, sourcing and securing business across the full end to end range of products and services Encore as an organization can deliver. The position may be focused on one specific sector or region. This team member will be expected to take clients through the entire sales process, from outreach, consulting, RFP process to close.
Key Job Responsibilities
- Prospecting & Qualifying New Accounts
- Partner with sales leadership on strategically mapping out the assigned sector / sub sector
- Identify, qualify, and develop new sales opportunities to increase our new logo count or extension of business within the existing companies we partner with today and in partnership with those account leads as required.
- Build strategies and customer pursuit plans that include contact prospective clients to conduct an end-to-end event solutions.
- Manage demonstrations to introduce Encore, Encore's approach, and solutions as relevant to each contact.
- Seamlessly turn the business needs of our clients into alignment with the benefits of our products and services.
- Demonstrate Encore's experience, audience engagement impact and demonstrable ROI to position Encore as the partner of choice.
- Manage quotes, proposals, pitches, and RFPs through our sales process and in partnership with other departments, from lead to WIN.
- Achieve and strive to surpass quarterly and annual revenues targets, including calls made, appointments set, demos and sales closed.
- Partner with experience lead and transition accounts over after each sale. Stay involved with the relationship, as needed. As the consultant and advisor, support future sales, resigns and net new business opportunities.
- Advocate for our solutions in the industry, through speaking, networking, or attending events as needed.
- An active networker and contact generator, bring that thinking and make those valuable introductions to Encore while also working the existing database to ensure we have shown maximum partnership value to our customers.
Sales Management & Account Ownership
Internal Communications
Job Qualifications
Competencies
Work Environment
Office
Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. May travel up to 50% of the time.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
