Audio Visual Technician, IT

Harlem Children’s Zone (HCZ) — a world-renowned education and poverty-fighting organization based in New York — seeks an enthusiastic, dedicated, and mission aligned Audio Visual Technician for our Information Technology Department.

The Audio Visual Technician will bring a passion for the mission of Harlem Children’s Zone: break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life. 

We are seeking a dedicated and skilled Audio Visual Technician with IT support skills to join our team. This individual will be responsible for managing audio-visual equipment and supporting IT services as needed. The ideal candidate will have a strong technical background in audio-visual technology, outstanding problem-solving skills, and the ability to support staff and students in utilizing technology effectively.

For more information, check out Want to Work at Harlem Children’s Zone? Here’s 7 Things You Need to Know. 

Minimum Qualifications 

• 1 – 2 years of experience in Audio/Visual Technology, Information Technology, or related field preferred; relevant experience will be considered.
• Proven experience in audio-visual setup, operation, and maintenance.
• Knowledge of IT systems, hardware, software, and networking principles.

Who You Are 

• Strong troubleshooting and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to work well with diverse groups of people.
• Ability to manage multiple tasks and projects simultaneously in a fast-paced environment.
• A passion for education and community service is highly desirable.

Working Conditions:

• Flexible hours are required, including evenings and weekends for special events.
• May involve lifting and moving heavy equipment.
• Occasional travel within Harlem will be needed for off-site events.

What You’ll Do 

Audio-Visual Equipment Management:

• Set up, configure, and operate audio-visual equipment for various events, including presentations, meetings, and school functions.
• Conduct regular maintenance and troubleshooting of AV systems, including projectors, sound systems, and video conferencing equipment.
• Ensure all AV equipment is in working order and readily available for use by faculty and students.
• Provide training and assistance to staff and students on how to effectively use AV equipment.

IT Support Services:

• Provide technical support for hardware and software issues that arise within the organization.
• Assist in the setup, maintenance, and troubleshooting of computer systems, networks, and peripherals.
• Support users in resolving IT-related inquiries and issues promptly.
• Work collaboratively with the IT team to implement new software solutions and assist with system updates.

Event Coordination:

• Collaborate with school administrators and event coordinators to determine AV needs for specific events.
• Assist in planning and executing community outreach events, ensuring seamless integration of AV technology.
• Create and maintain documentation related to audio-visual setups for future reference.

Technology Integration:

• Assist educators in integrating technology into the curriculum, including the use of AV tools for classroom instruction.
• Keep abreast of new audio-visual technologies and trends; recommend upgrades and improvements as necessary.

Training and Development:

• Develop and conduct training sessions for staff and students on the use of audio-visual equipment and IT systems.
• Create user guides and instructional materials to facilitate self-service technology usage.

Schedule 

• Tuesday through Friday, 2-7 PM and Saturday, 9 AM-3 PM

Benefits 

As a member of the Harlem Children's Zone team, you will join a supportive and inclusive community dedicated to helping children, families — and our staff — thrive.  

Please take a look at our Part-Time benefits below.  

Our exceptional Part-Time benefits include:  

• Career advancement 
• Paid sick leave 
• Employee referral bonus  
• Physical wellness discounts 
• Commuter benefits 
•  Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.) 

The hourly rate for this position is $20-$25. To be considered, interested applicants should apply directly through the posting. No telephone inquiries or recruiters, please. Replies will only be sent to qualified applicants. Harlem Children's Zone is an Equal Opportunity Employer.

Salary : $20 - $25