Family Service Coordinator, The Baby College

Harlem Children’s Zone (HCZ) — a world-renowned education and poverty-fighting organization based in New York — seeks an enthusiastic, dedicated, and mission-aligned Family Service Coordinator to work under The Baby College.

The Baby College, a critical piece of our early intervention work, is a program that addresses the needs of young children and families through a nine-week series of parenting workshops for expecting parents and those raising a child 0-3 years old. Workshops and classes are held on Saturday mornings, and all services are free. Families receive breakfast, lunch, incentives, and childcare during the nine-week program, which covers a broad range of subjects, including brain development, discipline, immunization, safety, asthma, lead poisoning, parental stress, and parent-child bonding, among many others. The primary goal of The Baby College is to provide families with a range of information and the support necessary to raise happy and healthy children who enter school ready to learn.

The ideal candidate will have experience in program, project, and staff management, be proficient in handling high-risk family crises, and possess excellent leadership and family service/social service staff training skills. They should also have a thorough understanding of early childhood development and parenting and be capable of writing and teaching lessons if needed. Additionally, they should have a genuine passion for supporting children and families.

For more information, check out Want to Work at Harlem Children’s Zone? Here’s 7 Things You Need to Know.

Minimum Qualifications

• Bachelor’s degree in early childhood/childhood education, Social Work, Social Services, Counseling, Mental Health, Community Health, Psychology, Sociology, or a closely related field
• 2 years of relevant work experience and 1 year of pertinent team management experience

Who you are

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Outlook
• Proficiency in high-risk family crisis management
• Must be able to think critically and strategically and have a commitment to the mission and programs of HCZ
• Excellent communication skills, both oral and written
• Demonstrate sensitivity, tact, and professionalism in dealing with others
• Willing and able to work hours based on the needs of clients; Saturdays are a must
• Passion for children and families and a solid connection to the community
• Familiarity with the Harlem community and locations where parents are connected
• Comfortable working in the field and able to do heavy walking
• Serve as a role model, consistently demonstrating HCZ’s core values
• Bilingual a plus (English/French, or English/Spanish)

What you’ll do

• Supervise the Family Worker team and ensure that quality services are being provided to families
• Provide ongoing monitoring of Family Worker case files and home visits to ensure the accuracy and timeliness of documentation
• Review and train the Family Worker team in facilitating lesson plans and home visits
• Acquire knowledge of various community-based and governmental resources and refer families to these resources
• Advocate for the acquisition of community-based and governmental resources on behalf of children and their families
• Provide supportive casework counseling
• Assist in recruitment and outreach of new families into the program
• Conduct ongoing assessments of the entire family to ensure that children are safe from imminent danger or harm
• Conduct home visits and group sessions as needed
• Participate in all agency functions and project activities
• Train, motivate, and evaluate all Family Worker staff, including orientation, recognition, weekly staff meetings, and individual one-on-one meetings
• Perform other duties and projects as assigned

Schedule

• Tuesday - Saturday
• Tuesday & Wednesday, 9 AM – 5 PM

          Thursday, 12 PM – 8 PM

          Friday, 9 AM – 5 PM

          Saturday 8 AM – 4 PM

Benefits

As a member of the Harlem Children's Zone team, you will join a supportive and inclusive community dedicated to helping children, families — and our staff — thrive. We offer highly competitive salaries, a comprehensive benefits package, and opportunities for growth.

Our exceptional full-time benefits include: 

• Highly competitive base salaries
• Paid time off 
• Employee referral bonus 
• Career advancement
• No-cost health insurance
• Life Insurance
• Short-and long-term disability
• Additional voluntary benefits
• Wellness discounts
• Commuter benefits
• Financial wellness perks
• Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.)

The salary range for this position is $55,000-$60,000 per year. To be considered, interested applicants should apply directly through the posting located on our HCZ careers webpage. No telephone inquiries or recruiters, please. Replies will only be sent to qualified applicants. Harlem Children's Zone is an EOE.

Salary : $55,000 - $60,000