Demo

Customer Service Associate - Full-Time

Harley-Davidson of Quantico
Dumfries, VA Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 6/3/2025

Introduction

Join our dynamic team as a Retail Sales Associate, where you will play a vital role in creating exceptional shopping experiences. As a key member of our retail team, you will assist customers, manage inventory, and contribute to a vibrant and friendly store environment. Your passion for customer service and product knowledge will help drive sales and build lasting relationships with our valued clientele.

Job Responsibilities

  • Greet customers and provide a welcoming atmosphere.
  • Assist customers in finding products and provide product information.
  • Maintain knowledge of current promotions and store policies.
  • Assist customers with proper fitting of safety gear and helmets.
  • Operate cash registers and handle transactions accurately.
  • Restock shelves and ensure merchandise is organized and displayed neatly.
  • Handle customer inquiries and resolve complaints efficiently.
  • Collaborate with team members to achieve sales targets and store goals.
  • Keep the sales floor clean and organized.
  • Monitor inventory levels and report shortages to management.
  • Participate in regular training sessions to improve product knowledge and sales techniques.
  • Other duties as assigned

Job Requirements

  • High school diploma or equivalent.
  • Proven experience in retail or customer service.
  • Strong communication and interpersonal skills.
  • Ability to work flexible hours, including weekends and holidays.
  • Basic math skills for handling cash transactions.
  • Proficiency in using point of sale (POS) systems.
  • Ability to stand and walk for extended periods.
  • Strong attention to detail and organizational skills.
  • Ability to work effectively in a team environment.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Customer-focused attitude with a passion for helping people.
  • Ability to lift and carry up to 25 pounds.
  • Knowledge of inventory management and stock replenishment.
  • Willingness to participate in ongoing training and development.
  • Compensation details : 12.5-20 Hourly Wage

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