What are the responsibilities and job description for the Customer Service Champion position at Harley’s Liquor?
Goody Goody is a place where people come to enhance their celebrations. We believe that the greatest celebrations start with amazing people! THAT’S YOU!
A DAY IN THE LIFE AT GOODY GOODY as a Customer Service Champion:, your job is to create an awesome experience by providing excellent service to customers; assisting with product selection, ringing up sales, bagging and carry out of product, as well as stocking shelves, processing inventory, and assisting in the maintenance of the store's appearance.
Job Duties:
1. Ensure that each Customer receives outstanding service by providing a friendly atmosphere which includes greeting and acknowledging Customers, maintaining outstanding standards, maintaining product knowledge and all other components of customer service.
2. Develop and maintain solid product knowledge in order to best help Customers with selections.
3. Support sales by participating in targeted product promotions and initiatives.
4. Operate a register to ring up and carry out Customer sales.
5. Stocking, inventory maintenance, and store maintenance.
6. Work within all known safety procedures and utilizing good operational, loss prevention and safety judgment at all times.
Job Requirements:
1. Must be minimum 21 years of age.
2. High School Diploma or equivalent.
3. Ability to read, count and write and communicate accurately in English.
4. Basic understanding of sales principles and customer service practices.
5. Solid communication skills and willingness to work well with Supervisor and Co-Workers in a team environment.
6. Ability to accurately and quickly process information through POS system.
7. Willingness to work a flexible schedule to include a combination of mornings, evenings, weekends and holidays.
Physical Requirements:
Must be able to stand for the duration of the shift (up to 8hours).
Must be able to stoop, bend, grasp, and perform repetitive motions.
Must be able to lift up to 50 pounds without assistance.
Must be able to move large quantities of merchandise with carts, dollies, hand trucks, and other moving equipment.
Some walking and stair climbing may be required.
We are an equal opportunity employer. We do not make employment decisions based on an individuals race, color, religion, gender identity, national origin, citizenship, age, disability, sexual orientation, pregnancy or any other legally protected status and we comply with all laws concerning non-discriminatory employment practices.
Harley's Liquor has been an East Texas institution for more than half a century.
As a family-owned and operated retailer of wine, beer, and spirits, Harley's is a well-known name in the greater Longview area.
With five locations throughout the region, Harley's has developed an excellent reputation based on low prices, impeccable customer service, and grand selection of products.
In addition to our consumer-facing business, Harley's also operates a wholesale division. Our reputation for integrity and service has won over our clients who operate bars, clubs, restaurants, hotels, and other on-premise establishments.
When it comes down to it, we like to think of ourselves as the store with friendly experts who can help you find the right drink for any occasion.
Harley's Liquor is owned and operated by Goody Goody Liquor, Inc.
Salary : $15