What are the responsibilities and job description for the Food Server - Part-time position at Harlow's Casino Resort - Greenville, MS?
Take orders for beverages to guests in dining areas; assist in bussing pre bussing and table maintenance.
Greet and seat guests pleasantly, quickly, and efficiently.
· Smile
· Insure proper service.
· Insure efficient and smooth operation of restaurant.
· Communicate problems/situations to management or relief personnel.
· Answer phones and take reservations.
· Must have knowledge of all service job responsibilities: Food server, Bus Person, and Runner.
· Must be aware of business needs, station assignments and breaks (i.e., VIP’s coming in, special functions in house, shutdown, items no longer available from the kitchen, etc.).
· Must be aware of all activity in the dining room (i.e., service to guests, standards being used, tables un-bussed, executives in to dine, etc.).
· Must be able to handle cash transactions in an emergency situation to cover the cashier for short periods of time.
· Knowledge of safety procedures to insure team member’s safety.
· Assist in bussing and/or resetting tables.
· Remove debris (i.e., napkins, straw wrappers, and other materials) from the floor as required or necessary.
· Monitor booth seats and chairs for crumbs to insure cleanliness.
· Never seat guests at a table that is not clean.
· Monitor door at all times to insure prompt seating of guests.
· Host personnel will not loiter (i.e., carry on unnecessary or non-business conversations) in side stations at any time.
· Responsible for cleanliness of all side stations, tableware, clean floor, salt and pepper shakers, sugar, etc.
· Adhere to all prescribed Service Standards and Service Sequence.
· Always conduct oneself in a manner that reflects a positive professional image to Harlow’s Casino Resort & Spa.
· Take beverage orders from guests.
· Check with guest’s to ensure they are enjoying their meals and if there is anything further they need;
· Inform guests of any daily specials;
· Stock service areas with supplies such as coffee, tea, tableware, napkins, etc. before leaving your shift;
· Help assist in bussing and pre bussing.
Sweep and clean your work section. Roll silverware. Performs all other duties as assigned.