What are the responsibilities and job description for the Account Manager position at Harman International Industries?
A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
About the Role
As an Account Manager, you will be responsible for ensuring long-term commercial success and customer satisfaction for ongoing Harman programs for your customers. You will ensure adherence to customer expectations and work closely with your customer counterpart(s) to maintain and grow the existing business with healthy commercials.
Your Team
No direct reports
What You Will Do
- Capture and propagate the commercial voice of customers for ongoing programs
- Manage commercial agreements and drive customer negotiation for awarded business (i.e., APR, CR, customer claims)
- Closely track customer satisfaction at all levels, and drive course corrections when required
- Drive to achieve commercial targets (revenue, EBIT, Cash Flow) for your customer programs
- Receive customer change requests and lead them through an internal approval process
- Drive continuity of awarded business through program extensions and follow-on programs
What You Need
What is Nice to Have
What Makes You Eligible
What We Offer
LI-DPWHITE1
Salary Ranges : 82,500 - $ 121,000
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Salary : $82,500 - $121,000