What are the responsibilities and job description for the Retail Sales Manager - Thousand Oaks, CA position at HARMAN International?
About The Role
As a Retail Sales Manager, you will grow our business within an identified set of Music Industry (M.I.) retailers, primarily Guitar Center. In this role, you will develop and execute key initiatives, build and nurture deep relationships with a variety of stakeholders, oversee account growth through effective programs, drive end user demand generation and conversion, and drive alignment across internal teams. This role requires a dynamic, creative, self-motivated individual who can identify opportunities for growth and implement them.
What You Will Do
As a Retail Sales Manager, you will grow our business within an identified set of Music Industry (M.I.) retailers, primarily Guitar Center. In this role, you will develop and execute key initiatives, build and nurture deep relationships with a variety of stakeholders, oversee account growth through effective programs, drive end user demand generation and conversion, and drive alignment across internal teams. This role requires a dynamic, creative, self-motivated individual who can identify opportunities for growth and implement them.
What You Will Do
- Drive Sell Through: Generation of new ideas to increase sales of our products to end customers, including but not limited to merchandising, demos, contests, events, promotions, trainings, etc.
- Program Development & Execution: Identify growth opportunities, create tailored programs to address account needs, and ensure seamless execution to drive results.
- Performance Analysis: Regularly audit our brand positioning and performance via in-store audits and sell-through analysis and create suggestions for improvement.
- Proactive Engagement: Regular in-person engagement with M.I. retailers, including their buying, inventory management, training, store ops, and executive teams.
- Cross-Functional Collaboration: Work with internal peers, including marketing, customer care, product development, and technical support, to align on strategy and execution.
- Sales Enablement Tools and Trainings: Develop and conduct trainings to ensure sales team members are equipped and motivated to sell our products.
- Drive Product Launches Activities: Organize and drive roadmap meetings, create go-to-market and launch plans for new products that will effectively leverage your retailers’ strengths.
- Communication & Messaging: Serve as the primary voice for Harman with these accounts, delivering key messages, scheduling key meetings, and leading QBRs to review performance.
- Minimum of 7 years of experience in brick-and-mortar Musical Instruments Industry (M.I.) retailer account management, with a proven track record of sales growth.
- Proven experience developing and executing music industry (M.I.) retail programs that deliver measurable results
- Analytical mindset with experience tracking metrics, forecasting, and providing data-driven insights
- Ability to thrive in a fast-paced, results-oriented environment and adapt to changing business needs.
- Experience working with Guitar Center.
- Technical knowledge of PRO Audio products.
- Be willing to travel up to 50%, domestic travel.
- Be willing to work in a Home Office in Southern California near Westlake Village, CA.
- Successfully complete a background investigation and drug screen as a condition of employment.
- Competitive wellness benefits and 401K Retirement Savings plan.
- An inclusive and diverse work environment that fosters and encourages career development opportunities.
- Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment.
- Professional development opportunities through HARMAN University’s business and leadership academies and extensive course catalog.
- Tuition Reimbursement.
- Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, etc.).
- “Be Brilliant” employee recognition and rewards program.
