What are the responsibilities and job description for the Business Office Manager (BOM) position at Harmar Village Health & Rehab Center?
POSITION SUMMARY:
The Business Office Manager is responsible for overseeing the entire Revenue Cycle of the community. They will record census, cash, revenue, counsel residents and responsible parties regarding their financial responsibilities, and maintain documentation of collection efforts. In addition, the Business Office Manager will have various assignments as they work in conjunction with other departments to drive operational success. This is a full-time, in-office position with flexible hours.
Qualifications:
- High school diploma or equivalent, some college preferred
- Two (2) years’ experience in long-term care or other related business-office experience in a healthcare setting
- Knowledge of health insurance payers including Medicare and Medicaid
- Knowledge of Medicaid eligibility and the application process
- Ability to communicate tactfully with residents, families, the public and other members of the organization
- Proficient in Microsoft Office, including Outlook and Excel
Responsibilities:
- Maintain accurate daily census by achieving full understanding of resident payer sources and their hierarchy along with state and federal regulations that pertain to census entry.
- Meet with resident and/or representative on all admissions to ensure they have an understanding of their financial responsibility to the Community.
- Maintain collection goals by ensuring prepayment of all private pay accounts. Follow collection procedures which includes collection calls and collection letters. Identify accounts that require escalation to small claims, estate or collection attorney. Work with field support staff to determine and prepare documents for uncollectible accounts.
- Possess a full understanding of Medicaid eligibility requirements and proactively identify and assist residents with the application process. Work with Medicaid Caseworkers to address denials and appeal where necessary.
- Process daily deposits and apply funds accurately to resident accounts.
- Process and maintain resident trust activity according to policy, state and federal regulations.
- Prepare and complete all data entry for the month-end close process within established deadlines.
About Us:
We strive to be the leader in the long-term care industry operating in 6 different states. It is our commitment to the care of our residents and our staff that sets us apart from the rest. From the development of our Scratch Kitchens to the Saber Foundation Employee Hardship program, we are committed to the care and attention of everyone we serve!
Benefits and Perks*:
- Eligible for benefits the first of the month following 30 days
- Comprehensive benefit packages including medical, dental, and vision
- 401K through Fidelity
- Weekly Pay and On-Demand Pay available
- Paid Time Off (PTO)
- Educational and tuition opportunities
- Various discount programs offered
- Wellness Programs offered through WebMD
- Employee recognition programs
- Culture of employees creating an IMPACT!
- Discounted childcare programs offered through KinderCare at select communities
*Program details can vary amongst buildings. Please see HR for the facility-specific benefit plans.
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived gender, race, color, national origin, religion, disability, age and military or veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.
