What are the responsibilities and job description for the Front Desk Medical Receptionist position at Harmonie Medical Dermatology?
Join Our Team at Harmonie Medical: We're Looking for Hard-Working, Team-Oriented Medical Receptionists!
Are you a dedicated, detail-oriented individual who thrives in fast-paced environments and has a passion for customer service? At Harmonie Medical, we’re looking for enthusiastic and reliable Medical Receptionists to be the first point of contact for our patients in our high-energy dermatology practice. This is an exciting opportunity to join a dynamic team where you’ll not only make a lasting impression but also play a key role in delivering exceptional patient experiences.
As the face of our practice, you’ll greet patients with warmth, professionalism, and care, ensuring that every person who walks through our door feels valued and well taken care of. We’re seeking a positive, hard-working team player who excels at managing multiple tasks, staying organized, and maintaining a calm, friendly demeanor—even on the busiest days. Your role will be essential in providing a seamless experience for our patients from check-in to check-out.
At Harmonie Medical, we believe that exceptional patient care starts at the front desk. This isn’t just a job—it’s an opportunity to grow with us. As a Medical Receptionist, you’ll help shape the patient experience while gaining valuable skills, learning all aspects of front-office operations, and having the chance to contribute to the growth and success of our practice.
We hold our staff to the highest standards, and we’re looking for someone who shares our commitment to excellence. If you have a strong work ethic, a team-first attitude, and an unwavering dedication to providing top-tier care, we want you to apply!
What You’ll Do:
- Be the first impression of our practice—greeting patients warmly and professionally as they check in for their appointments with a welcoming attitude creating a friendly atmosphere.
- Manage patient check-ins and check-outs efficiently, ensuring that all necessary paperwork is completed, insurance is verified, and payments are collected.
- Answer phones promptly and professionally, directing calls as needed.
- Schedule appointments and maintain accurate, up-to-date patient records in our EMR system (EPIC).
- Handle phone calls with professionalism and care, managing high call volumes and ensuring timely responses to both incoming calls and returned messages.
- Support the front office team with tasks like filing, faxing, and assisting with billing inquiries.
- Keep the front desk area organized, clean, and welcoming for patients.
- Continuously strive to enhance the patient experience, maintaining a positive and compassionate demeanor at all times.
Why You Should Apply:
- Patient Satisfaction is Key: At Harmonie Medical, patient care is our top priority, and we need someone who shares that commitment. You’ll play a pivotal role in ensuring that every patient feels valued and respected, from the moment they walk in to the moment they leave.
- Opportunity to Grow: We’re not just looking for someone to fill a role; we’re looking for someone who wants to grow with us. This is an ideal opportunity for someone eager to learn all aspects of front-office operations and advance into management positions over time.
- Be Part of a Team That’s Focused on Growth: We are expanding, and we want you to be part of that growth! We’re seeking a driven individual who will help us improve and scale our practice and willing to pitch in wherever needed is essential while making sure our patients receive exceptional service.
- Flexibility and Reliability: This position is Monday-Friday, 8:00am-5:00pm, and we need someone who can arrive 15 minutes before patient appointments begin to prepare for the day. Your punctuality will help set the tone for an efficient, smooth day of operations.
- Dermatology Experience is a Plus: If you have previous dermatology experience, great! If not, don’t worry—we are willing to train the right candidate and help you learn the ins and outs of the industry.
What We’re Looking For:
- A patient-focused individual who understands the importance of making every patient feel heard, cared for, and respected.
- Reliable and committed to being on time, with the ability to arrive early (15 minutes before the 8:00am start time) to prepare for a busy day.
- A team player who is excited to contribute to the growth and success of our practice. As a result, there is opportunity to take on a leadership role.
- Willingness to learn all aspects of the front-office operations, including scheduling, billing, insurance verification, and patient communication.
- Prior dermatology experience is preferred, but we’re more than happy to train the right candidate with a strong work ethic and a passion for learning.
- Customer-Centered and Detail-Oriented: You’ll interact directly with patients, so excellent communication skills, a caring demeanor, and the ability to manage multiple tasks simultaneously without losing focus are key to success. Ability to manage high call volumes while ensuring calls are returned promptly and professionally.
- Flexible and Adaptable: Our dermatology practice is fast-paced, and we need someone who thrives in an environment where no two days are the same. A professional appearance, strong organizational skills, and the ability to stay focused in a fast-paced environment. Tattoos must not be visible.
Why Harmonie Medical?
- A positive, supportive, and collaborative work environment where everyone’s contributions are valued.
- The chance to grow professionally—learn all aspects of front-office operations and explore leadership opportunities in the future.
- A team-focused atmosphere where we work together to achieve the best outcomes for our patients and our practice.
- Competitive salary and benefits, with opportunities for career advancement. *Salary to commensurate with experience
Ready to Grow With Us? If you’re a motivated, reliable, and compassionate individual who thrives in a fast-paced environment and is passionate about patient care, we’d love to hear from you! Apply today to become a part of our team and take the next step in your career with Harmonie Medical. Together, we’ll provide exceptional care to our patients and help our practice thrive.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40.00 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Dermatology
- Otolaryngology
- Plastic Surgery
- Surgery
Schedule:
- Monday to Friday
Ability to Commute:
- Evans, GA 30809 (Required)
Ability to Relocate:
- Evans, GA 30809: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $18