What are the responsibilities and job description for the Korean Bilingual Dispatcher position at Harmonious Hiring LLC?
Job Description
Job Description
Company Overview :
Our client is a prominent player in the logistics and transportation sector, specializing in port trucking operations. Committed to excellence and customer satisfaction, they manage the scheduling and tracking of freight, ensuring efficient and timely deliveries. With a focus on innovation and reliability, the company fosters collaborative work environment where employees are valued and empowered to contribute to the company's success.
Requirements
Key Responsibilities :
- Terminal Coordination : Secure appointments for empty terminations and manage import load-outs, including addressing any missed loads.
- Delivery Scheduling : Schedule deliveries with customers and coordinate drivers for efficient freight deliveries and terminal operations.
- Operations Support : Assist drivers with operational issues and maintain regular communication with customers regarding container status and updates.
- Tracking Management : Monitor container status at ports, updating tracking information in Excel and the Transportation Management System (TMS).
- Customer Service : Keep customers informed about freight details, delivery or pickup times, and special handling requests.
- Route Management : Plan and adjust pre-determined routes as necessary to accommodate changes.
- Documentation : Maintain accurate records of dispatched calls, driver routes, route changes, delivery, and pickup times.
- Administrative Support : Perform various duties and provide additional administrative support as needed to ensure smooth operations.
Qualifications :
Benefits
Benefits :
Why Join Us?
As an Intermediate Dispatcher with our client, you will play a vital role in ensuring the efficiency and reliability of port trucking operations. You will work in a dynamic and supportive environment where your skills and contributions are recognized and valued. Enjoy competitive compensation, comprehensive benefits, and opportunities for professional growth within a forward-thinking company.
Apply Today :
If you meet the qualifications and are ready to take the next step in your dispatching career, submit your resume through our recruiting agency. We are committed to connecting you with your next great opportunity!