Dispatcher (Intermediate) – Bilingual Korean/English

Company Overview: Our client is a prominent player in the logistics and transportation sector, specializing in port trucking operations. Committed to excellence and customer satisfaction, they manage the scheduling and tracking of freight, ensuring efficient and timely deliveries. With a focus on innovation and reliability, the company fosters a collaborative work environment where employees are valued and empowered to contribute to the company's success.

Key Responsibilities:

• Terminal Coordination: Secure appointments for empty terminations and manage import load-outs, including addressing any missed loads.
• Delivery Scheduling: Schedule deliveries with customers and coordinate drivers for efficient freight deliveries and terminal operations.
• Operations Support: Assist drivers with operational issues and maintain regular communication with customers regarding container status and updates.
• Tracking Management: Monitor container status at ports, updating tracking information in Excel and the Transportation Management System (TMS).
• Customer Service: Keep customers informed about freight details, delivery or pickup times, and special handling requests.
• Route Management: Plan and adjust pre-determined routes as necessary to accommodate changes.
• Documentation: Maintain accurate records of dispatched calls, driver routes, route changes, delivery, and pickup times.
• Administrative Support: Perform various duties and provide additional administrative support as needed to ensure smooth operations.

Qualifications:

• Experience: Minimum of 3 years in port trucking operations, with a strong background in scheduling and tracking containers.
• Skills: Proficient in dispatching, monitoring drivers, and managing operational logistics. Excellent communication and problem-solving skills. Capable of making sound decisions under pressure.
• Attributes: Highly organized with robust multi-tasking capabilities. Ability to interact effectively with a diverse range of individuals. Professional demeanor and capable of handling sensitive situations with diplomacy and confidentiality.
• Language: Proficiency in Korean is highly valued; Spanish language skills are a plus.
• Technical Proficiency: Skilled in using Microsoft Excel and Transportation Management Systems (TMS).

Benefits:

• Comprehensive Health Coverage: Health, Dental, and Vision PPO Insurance plans.
• Insurance Options: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) Insurance.
• Retirement Plans: 401(K) Plan with company match.
• Paid Time Off: Generous PTO policies, including bereavement, wedding, and birth of a child leave.
• Recognition Programs: Years of Service Awards to honor your dedication.
• Educational Support: Education Assistance Program based on eligibility to further your professional development.

Why Join Us? As an Intermediate Dispatcher with our client, you will play a vital role in ensuring the efficiency and reliability of port trucking operations. You will work in a dynamic and supportive environment where your skills and contributions are recognized and valued. Enjoy competitive compensation, comprehensive benefits, and opportunities for professional growth within a forward-thinking company.

Apply Today: If you meet the qualifications and are ready to take the next step in your dispatching career, submit your resume through our recruiting agency. We are committed to connecting you with your next great opportunity!

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Relocation assistance
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• dispatching or port trucking operations: 3 years (Required)

Language:

• Korean (Required)

Work Location: In person

Salary : $60,000 - $65,000