What are the responsibilities and job description for the Counseling Technician Manager position at HARMONY FOUNDATION INC?
Hiring Range: $66,000 - $71,000/year
On Site
Free Sleeping Accommodations and Free Meals
Primary Function: Coordinate daily operations of Counseling Technician department. Responsible for effectively leading and managing staff, ensuring the provision of quality client care.
Essential Functions:
- Provide supervision and direct, day-to-day oversight for Counseling Technicians, supporting staff through mentoring, training, and coaching in a positive and respectful manner.
- Complete departmental staff schedules. Verifies and approves timecards. Arranges for coverage during staff absences.
- Update and maintain clients? daily schedules in response to program enhancements.
- In collaboration with the Director of Clinical Services and Human Resources, responsible for recruiting, hiring, retaining, and termination of assigned staff.
- Complete performance evaluations and corrective action with assigned staff in consultation with the Director of Clinical Services and Human Resources.
- Ensure that Counseling Technicians accurately and thoroughly document client information in the electronic medical record.
- Provide training for new hire and existing staff, ensuring that staff receive training in a timely manner to effectively implement operational changes.
- Oversee the ongoing development and implementation of Harmony?s Client Exercise/Wellness Program.
- Oversee the ongoing development and implementation of New Client Transportation Program.
- Inventory, order, and maintain client reading materials.
- Update programmatic and client documentation (handbook, schedules, resources).
- Coordinate client activities and holiday activities and off campus transportation needs for outside meetings.
- Lead Counseling Technician departmental meetings.
- Verify accuracy of outside vendor invoices within area of responsibility.
- Coordinate operational needs with internal departments across the organization.
- Work with the Director of Clinical Services in determining annual department budget. Monitor on an ongoing basis.
- Attend and serve as a contributing member in required committee meetings as assigned.
- Adhere to confidentiality laws including 42CFR Part 2, HIPAA and HITECH as well as all Harmony policies and procedures.
Knowledge, Skills and Abilities:
- Ability to relate with detachment and empathy to clients and their families, role modeling appropriate boundary setting.
- CPR/First Aid certified.
- Obtain Acudetox Specialist designation within 6 months of hire.
- Skilled in collaborating effectively with colleagues across the organization.
- Ability to manage multiple priorities effectively.
- Skilled in leading and managing a cohesive team.
- Ability to communicate effectively in written and verbal formats.
- Demonstrated knowledge and competency related to confidentiality and ethical standards of the counseling profession.
- Ability to exercise sound decision making in demanding or stressful situations.
- Authentic commitment to Harmony?s mission and vision, actively working to further organizational objectives.
Salary : $66,000 - $71,000
