Case Manager- Substance Use Disorder

Primary Function: In collaboration with clients, effectively develop plans to link appropriate services in addressing individual specific needs for an effective transition post discharge.

Supervision: Case Management Team Leader

Essential Functions:

• Meet with clients throughout their stay to collaboratively determine continuing care needs in a structured and simplified manner.
• As appropriate, consult with family members in identifying collateral information critical to removing potential gaps in treatment.
• Work to integrate support for clients in a comprehensive manner to address medical, social, and mental health needs.
• Establish and maintain effective working relationships with referents and family members through regular follow-up.
• Participate as an active member of the treatment team coordinating post discharge plans with Counseling and Medical teams.
• Facilitate communication between clients and continuing care resources to ensure smooth transition to the next level of care.
• Participate in conflict resolution and crisis interventions with clients as needed.

·        Facilitate transfer and discharge processes in a timely manner and in coordination with Nursing and Counseling Technicians.

• Complete all necessary documentation and record keeping with accuracy and attention to detail.

·        Adhere to confidentiality laws including 42CFR Part 2, HIPAA and HITECH as well as all Harmony policies and procedures.

Minimum Requirements:

·        Bachelor’s degree in Psychology, Social Work, or equivalent work experience is preferred.

·        Certified Addiction Technician designation or NADAAC equivalent is preferred.

·        Must have valid Colorado driver’s license and acceptable motor vehicle record if driving Harmony vehicle or driving for Harmony business. 

·        Computer skills adequate for required tasks. Must be proficient in Microsoft Office.

·        Previous work experience in mental health or substance use disorders.

Knowledge, Skills and Abilities:

·        Ability to relate with detachment, understanding, and empathy to individuals with substance use disorders and their families.

·        Ability to communicate effectively in written and verbal formats.

·        Excellent motivational interviewing skills and an ability to establish a therapeutic alliance with clients.

·        Skilled in identifying psychosocial stressors for clients to anticipate appropriate services.

·        CPR/First Aid certification.

·        Demonstrated knowledge and understanding of addiction and mental health issues.

·        In-depth knowledge of pragmatic and immediately useful resources for clients.

·        Skilled in presenting information in a culturally competent and non-stigmatizing manner.

·        Personal maturity as reflected by sound judgment and decision-making.

·        Ability to work as a positive and collaborative team member.

• Authentic commitment to Harmony’s mission and vision, actively working to further organizational objectives.