What are the responsibilities and job description for the Business Office Manager position at Harmony Senior Services ?
Why Harmony?
401k Fulltime Part-time Benefits Packages Employee Referral Bonus Incentives (free meals, movie tickets, dining, automotive deals, retail discounts, finance / legal, consulting, electronics, and more!) Training, Development Career Laddering Great work-life balance Flexible Scheduling Telehealth Flex Spending Health Savings Account Options Job Description
STATEMENT OF JOB :
The Business Office Manager will be responsible for all business and office management functions of the community.
Responsibilities include but are not limited to :
Resident and A / R related duties :
Resident Billing Produce and mail resident invoices by the 20th of each month
Send rent increase and Level of Care change notifications in compliance with resident agreement notification periods Cash Receipts Deposit rent checks within 24 hours of receipt and input into accounting system within 24 hours of deposit Maintain copy of deposit receipts and checks for each deposit Monitor accounts receivable and communicate past due accounts with Executive Director. Apply late fees as appropriate Lease Summary, Move-In / Move-Out Report, Average Residency Maintain and update with each change Resident surveys Mail to families and residents according to schedules Payables :
Accounts Payable Code invoices Obtain necessary approvals from the Executive Director and applicable Department Heads, and forward to corporate office every Friday Maintain vendor contracts and files Declining balance spend-down sheets Update and distribute to the appropriate Department Heads at least weekly Petty Cash Monitor and balance Requirement
Personnel :
Order background checks, compile test results and advise when applicant has successfully completed pre-hire process Process new hire paperwork and ensure accuracy and completeness Work with Department Heads to identify open positions, advertise and interview potential candidates if appropriate Initiate and track FMLA absences (FMLA, ADA) working with Human Resource Department Assist with employee relations and progressive counseling as needed Overseas Worker's Compensation forms and process for the community Provide all departments with personnel forms and / or packets Deliver New Hire orientation for all new hires in accordance with State regulations and Harmony Senior Services policies and procedures Responsible for all aspects of managing the Concierge team and their scheduling to meet the business needs of the community. Payroll Check payroll weekly to ensure no missed punches and correct as needed
Bi-weekly transmittal of payroll data to payroll servicer Daily update of Hourly Budget / Actual Staffing Summary (Daily Staffing Report) Time clock administration Employee Benefits / Support Work with Benefits Coordinator to administer all benefits as applicable per team member's status
Order employee name tags (temporary and permanent) Order employee uniform (Healthcare and Housekeeping) Track information for TB updates and Hepatitis B vaccine Resident business files and personnel files Create, maintain, and update resident and employee files according to state, federal and corporate guidelines
Review and Audit files at least quarterly to ensure accuracy after initial set-up Administration :
Maintain office equipment in good working order; maintain and supervise office supply inventory Maintain state registration and inspection forms and reports Assist Department Heads with ordering supplies and inventory Create temporary employee badges and order permanent badge, swipe card (if appropriate), business cards (if appropriate) Ensure OSHA compliance completing required forms as applicable Customer Service
Provide superior customer service when interacting with residents, families, visitors, and staff Requirements :
AA Degree preferred in accounting or business, or equivalent experience Three years' experience working in Accounts Payable / Receivable Three years' experience working in Human Resources / Benefits administration Excellent organizational, interpersonal, and communication skills Demonstrated ability to use accounting software programs and Microsoft Office Must be able to lift, carry, and push up to 25lbs Demonstrated ability to meet project deadlines Ability to analyze reports and identify issues that could affect day to day business operations Excellent customer service skills
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