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Regional Dining Services Specialist

Harmony Senior Services
Roanoke, VA Full Time
POSTED ON 3/2/2025
AVAILABLE BEFORE 5/28/2025

Why Harmony?

  • 401k Fulltime Part-time Benefits Packages
  • Training, Development Career Laddering
  • Telehealth Flex Spending Health Savings Account Options

Job Description

The Regional Dining Services Specialist supervises all aspects of food service for the Harmony Senior Services communities including hiring, training, supervising and evaluating staff. In addition to these responsibilities, the Regional Dining Services Specialist is responsible for mentoring and the support of the Dining Services Directors of assigned communities. The Regional Dining Services Specialist is also responsible for assisting with the interviewing and hiring process for new Dining Services Directors, performing the initial onboarding and training of new Dining Services Directors, providing support during the absence of a Dining Services Director, as well as performing quarterly audits to ensure compliance with regulations and Company policies and procedures.

Responsibilities include but are not limited to :

  • Develops and maintains a working knowledge of all policies and procedures pertaining to the position, the department, and the personnel
  • Must maintain a knowledge of current and updated health laws and regulations pertaining to city / county and state codes
  • Directs and assists in the preparation and serving of meals to residents, employees, and guests
  • Hires, trains, and supervises dining services staff to ensure proper preparation of food in compliance with policies and to ensure proper storage and handling of raw food and supplies
  • Prepares monthly menus suitable to the dietary needs of the residents. Ensures the menus are followed and food is prepared and served in accordance with proper sanitation procedures and standards. Prepares and post menus in all dining rooms, providing modification diet spreadsheets in the kitchen.
  • Ensures that the food service area and all equipment exceed sanitation requirements set forth by federal, state and local health regulations and meets the community standards.
  • Orders all raw food, supplies and equipment through approved vendors and keeps an accurate inventory
  • Able to maintain quality standards and stay within budget for food, supplies, and labor hours
  • Understands personnel policies and manages the food service department accordingly
  • Develops and maintains a preventative maintenance program for dining services equipment with the assistance of the Maintenance Supervisor
  • Performs all duties as assigned
  • Requirement

  • Must have a High School Diploma or GED.
  • Must have experience in dining services with Management / Leadership experience
  • Must be ServSafe Certified Proctor / Instructor
  • Must possess a Food Safety Manager Certificate and / or meet all regulatory requirements necessary to hold a position as Dining Service Manager
  • Must have a working knowledge of ordering, storing, preparation and serving in a food service environment, preferably in senior care
  • Must possess strong customer service skills with the ability to communicate effectively with residents, visitors, staff, and management team
  • Must be willing and able to work a flexible schedule including weekends and holidays and travel for an extended stay for support
  • Must have good leadership and supervisory skills
  • Must have knowledge and understanding of nutritional needs and challenges of assisted living residents and provide training and oversight of menu and diet standards
  • Must be able to provide training and support with community budget expectations for all dining expenses
  • Strong organizational skills and ability to multi-task
  • Must maintain a neat and clean public appearance presentation
  • Must be able to sit, stand, bend, and walk intermittently during the work day
  • Must be able to lift 50 lbs on a regular basis, or at least eight times a shift, with the ability to carry heavy objects up to 20 feet
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