What are the responsibilities and job description for the Account Partnership Executive position at Harmony Systems & Service, LLC?
About the Role
We're seeking an experienced Candidate Name to fill the position of Customer Account Manager at Harmony Systems & Service, LLC. As a key member of our team, you'll be responsible for managing key customer accounts, ensuring timely order fulfillment, and resolving any issues that may arise.
Your Key Responsibilities
- Act as the primary point of contact for key customer accounts, providing exceptional customer service and support.
- Collaborate with internal stakeholders, including production, engineering, and purchasing, to ensure seamless order fulfillment and issue resolution.
- Develop and maintain strong relationships with customers, gathering feedback to continually improve the customer experience and drive business growth.
What We're Looking For
- 3-5 years of customer account management experience in manufacturing or injection molding.
- Proven track record of providing exceptional customer service and support.
- Strong communication and organizational skills, with attention to detail and ability to manage multiple projects.
Why Join Us?
- A competitive salary and benefits package.
- A supportive leadership environment that prioritizes respect, problem-solving, and collaboration.
- Opportunities for career growth and development in a dynamic and customer-centric company.
