What are the responsibilities and job description for the Business Development Specialist position at Harmony Systems & Service, LLC?
About Us
At Harmony Systems & Service, LLC, we're dedicated to delivering exceptional customer experiences through our team's expertise in plastic injection molding. Our commitment to quality and customer satisfaction sets us apart.
Job Description
- We're seeking a Candidate Name with 3-5 years of experience in customer account management, preferably in the manufacturing or injection molding industry.
- This role requires strong communication and organizational skills, as well as the ability to manage multiple projects while staying detail-focused.
- The ideal candidate will have familiarity with Microsoft Office and CRM or ERP tools, as well as a customer-first mindset and calm approach under pressure.
Your Responsibilities
- Act as the main point of contact for key customer accounts, managing orders from start to finish.
- Work collaboratively with production, engineering, and purchasing teams to meet customer needs and resolve issues quickly and professionally.
- Keep customers updated on timelines, delivery details, and project progress, gathering feedback to continuously improve the customer experience.
Our Benefits
- We offer a competitive salary and a supportive leadership environment that prioritizes respect, problem-solving, and collaboration.
- Our employees enjoy free access to our on-site healthcare clinic, not just for themselves but for their families too.
- With opportunities for career growth and development, you'll find a culture built on doing great work and taking care of each other.
