What are the responsibilities and job description for the Customer Relationship Manager position at Harmony Systems & Service, LLC?
Overview
Harmony Systems & Service, LLC is a leading plastic injection molding company committed to delivering exceptional customer experiences. We're looking for a Candidate Name to join our team as a Customer Account Manager.
Key Responsibilities
- Manage key customer accounts, ensuring timely order fulfillment and issue resolution.
- Collaborate with cross-functional teams to meet customer needs, including production, engineering, and purchasing.
- Gather feedback to continually improve the customer experience and drive business growth.
Requirements
- 3-5 years of customer account management experience in manufacturing or injection molding.
- Strong communication and organizational skills, with attention to detail and ability to manage multiple projects.
- Familiarity with Microsoft Office and CRM or ERP tools.
We Offer
- A competitive salary and benefits package.
- A supportive leadership environment that prioritizes respect, problem-solving, and collaboration.
- Opportunities for career growth and development in a dynamic and customer-centric company.
