What are the responsibilities and job description for the Community Health Worker position at HarmonyCares?
OverviewHarmonyCares is one of the nation's largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.Our Mission - To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.Our Shared Vision - Every patient deserves access to quality healthcare.Our Values - The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.Why You Should Want to Work with UsHealth, Dental, Vision, Disability & Life Insurance, and much more401K Retirement Plan (with company match)Tuition, Professional Licensure, and Certification ReimbursementPaid Time Off, Federal Holidays, and Volunteer Time OffPaid Orientation and TrainingDay Time Hours (no holidays / weekends)Great Place to Work Certified Established in 11 statesLargest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!More details about the benefits we offer can be found at https : / / careers.harmonycares.com / benefits. ResponsibilitiesThe Community Health Worker (CHW) works collaboratively with the HarmonyCares Medical Group team to implement a person-centered plan of care to assist patients and their families navigate access to community services and resources. The CHW provides intensive support, advocacy and empowerment as well as assessing social barriers that affects the patient's health. As a Community Health Worker you will : Essential Duties and Responsibilities Assist patients in identifying and navigating to and through various health and social resources that will help patients achieve health outcomesWork as part of a collaborative care team to achieve optimal quality and patient experience outcomes, including being an active member in patient High Risk HuddlesProvide home visits when necessary to at-risk patients and families for evaluation of needs to provide assistanceReach out to patients who are discharged from the hospital and / or Emergency room in order to understand, collect and close care gapsReport specific health and social information as part of the interdisciplinary care teamAddress identified barriers to care that led patients to the utilization of ED rather than their HCMG providerEncourage high risk patients or utilizers to engage with their HCMG provider before utilizing the acute care setting Perform a variety of assessments with patients they engage with, to include, but not limited to, Social Determinants of HealthDocument all activities in various systemsPerform other duties as assigned QualificationsRequired Knowledge, Skills and ExperienceHigh school diploma or equivalentCommunity Health Worker Certification; state specificExperience working with community agencies providing services encompassing the basic competency areas of health care (community resources, communication skills, individual and family advocacy)Familiarity with the resources available within the communitySelf-directed with excellent problem solving skillsMust be well-organized, detail-oriented, and have the ability to multi-task in a demanding and constantly changing environmentStrong interpersonal communication skills and the ability to communicate easily with others, including demonstrating active listening skillsAn ability to gain respect and build rapport with community membersDemonstrate flexibility in addressing changing community needs and program environmentAbility to travel within assigned geographic area if required by leadershipValid driver's license and automobile insurance requiredStrong time management skillsStrong commitment to patient advocacyPreferred Knowledge, Skills and ExperienceProficiency with EMR and Population Health software / applicationsExperience in community work, education, or health care Knowledge of basic medical terminologyExperience in speaking with patient over the phoneExperience in supporting patients who are elderly and / or have chronic conditions Pay Transparency Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations. NoticeHarmonyCares and HarmonyCares Hospice are not affiliated with Harmony Hospice Care. HarmonyCares Hospice does not conduct business in OH. HarmonyCares Hospice conducts business in MI, VA, WI, TX, IN, IL.
