What are the responsibilities and job description for the Task Manager – Production Support position at HarmonyTech?
HarmonyTech Inc. is seeking a highly skilled Task Manager – Production Support with 2 years of experience managing IT system operations and production support tasks. This role focuses on ensuring system stability, analyzing processes for optimization, and collaborating with cross-functional teams to enhance IT solutions. The ideal candidate will have strong analytical skills, technical proficiency, and a structured approach to system analysis and troubleshooting.
Position is in the National Capital Region (Washington DC, Maryland, Virginia) and requires U.S. citizenship.
Job Responsibilities:
- Oversee and manage production support tasks to ensure the smooth operation of IT systems.
- Analyze existing systems and processes to identify areas for improvement and enhancement.
- Collaborate with cross-functional teams to implement solutions that optimize internal processes.
- Utilize strong analytical skills to review data and extrapolate actionable insights.
- Maintain technical proficiency in relevant programming languages and development tools.
- Apply structured programming principles and system analysis techniques in daily tasks.
- Design and implement system solutions in accordance with industry standards.
- Conduct system testing and validation to ensure compliance with established principles.
- Provide ongoing support and troubleshooting for production issues as they arise.
- 2 years of experience in a similar role within the information technology sector.
- Proven knowledge of multiple IT systems and their functionalities.
- Strong analytical skills with the ability to critically examine systems and processes.
- Technical proficiency in relevant programming languages and development tools.
- Thorough understanding of structured programming principles and system analysis techniques.
- Experience in system design, implementation, and adherence to industry-standard testing principles.
- Excellent problem-solving skills and the ability to work collaboratively in a team environment.
- Strong verbal and written communication skills to effectively convey technical information.
- Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
If you are interested and feel that you would excel in the position, we invite you to apply. During this phase of our recruiting effort, we will not be able to accept telephone calls. Only those candidates meeting the requirements will be contacted. No recruiters please.
About HarmonyTech
We have been delivering information technology services and solutions across the Federal government and commercial clients for over a decade. Our employees are the most important assets of our company because they delivery value and care for our clients. We are a company of passionate technologist constantly evolving in our understanding and application of technology to best fulfill our client’s mission needs. We operate under a flat and efficient organizational structure to ensure our hand-picked consultants have the flexibility to take risks and be innovative. We typically work in small, agile teams as we design and develop solutions to address our client’s business challenges. Our success is measured with every satisfied customer and employee.
Why you want to join us
- You have a passion for solving our customers complex business problems
- Awesome learning and professional development opportunities
- A culture built on teamwork and excellence
Benefits
HarmonyTech offers a highly competitive salary and benefits package including:
- Medical/Dental/Vision Insurance (company contributes 80% of the entire premium)
- Short/Long Term Disability Coverage
- Life and AD&D Insurance
- 401(k) Retirement Plan with Company Match
- Tuition Reimbursement
- Employee Referral Bonus
- Paid Federal Holidays
- Accrued Paid Time Off
- Click the benefits package link above to check out the benefits we offer
Legal
HarmonyTech believes in a policy of equal employment and opportunity for all people based on merit. We are an Equal Opportunity Employer (EEO) and Drug Free Workplace Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin or any other category protected by applicable federal, state or local laws.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel. Additionally, they do not establish a contract for employment and are subject to change at the discretion of HarmonyTech.
