Emergency Services Administrator

POSITION SUMMARY

An employee in this position performs supervisory, administrative, and technical work in the management and administration of Harnett County Emergency Services. This includes: planning, organizing, and directing the activities of the HCES – Administration Division; preparation and administration of five budgets; overseeing departmental payroll, personnel, in-house EMS billing, finance, and contracts; and acting as a liaison between the County and non-governmental agencies. This employee also handles daily functions including, but not limited to, reconciling and processing of all deposits for ES bank accounts; processing invoices; completing budget amendments, journal entries, County document review forms, vehicle fleet registrations; and providing policy and procedure guidance to other ES divisions. The employee has extensive public contact, and the work requires a variety of technical and detailed knowledge, and considerable independent initiative and judgment. This position reports to the Emergency Services Director and is evaluated through conferences, results of work, reports and partner and public feedback.

DUTIES AND RESPONSIBILITIES

ESSENTIAL FUNCTIONS OF THE POSITION:

• Plans, organizes, and directs the activities of Harnett County Emergency Services – Administration Division staff and functions as those positions when needed. Ensures completion and accuracy of records, reports, and all other work. Includes payroll, personnel, accounts receivable, accounts payable, and in-house EMS billing,
• Prepares and maintains department’s multiple operating and capital improvement budgets with respective divisions; Makes recommendations on budget and cost-savings to ES Director.
• Reconciles all HCES revenue accounts; posts daily payment information to County financial software.
• Participates in personnel matters including interviewing, hiring, scheduling, granting leave, performance evaluations, disciplinary actions, and termination.
• Processes requisitions, purchase orders, change orders, budget amendments, journal entries, County document review cover sheets, and invoices.
• Compiles annual contracts; verifies, enters and processes information; and makes contract payments.
• Serves as a liaison between the County and EMS billing company, public safety agencies, and other governmental agencies.
• Manages ES vehicle fleet registration.
• Functions as Emergency Operations Center staff during activations.
• Attends human resources, administration, and emergency services training and meetings for policy, procedure, rules, and regulation updates.
• Performs other related duties as assigned.

KNOWLEDGE, SKILLS, and ABILITIES:

• Knowledge of County, state, and federal standard operation procedures and guidelines.
• Knowledge of Harnett County Emergency Services programs and organization.
• Knowledge of local government operations and administration.
• Knowledge of supervisory principles and methods.
• Knowledge of budgeting and accounting processes.
• Knowledge of contract management.
• Knowledge of general personnel and payroll procedures.
• Knowledge of emergency services operations, schedules, planning, payroll, and practices.
• Knowledge of human resources and financial software, such as Munis/Tyler and Executime.
• Knowledge of correct grammar, vocabulary, and spelling to communicate effectively.
• Knowledge of accounting processes and procedures.
• Knowledge of modern office practices and procedures.
• Skill in compiling and computing figures.
• Ability to supervise the work of others.
• Ability to pay attention to details.
• Ability to handle multiple tasks.
• Ability to manage workflow.
• Ability to set and follow effective work priorities.
• Ability to verify documents for accuracy and compliance.
• Ability to maintain work standards.
• Ability to resolve problem situations.
• Ability to interpret and analyze program content.
• Ability to compose correspondence or reports.
• Ability to organize and effectively process and maintain agency records and files.
• Ability to establish and maintain positive working relationships with coworkers, supervisors, other departments within the County, other fire and EMS Chiefs in fire departments outside the County, business owners, program participants, and the general public.

MINIMUM QUALIFICATIONS

MINIMUM REQUIREMENTS TO PERFORM WORK:

• Bachelor’s degree in business, public administration, emergency services, or a related field;
• Five (5) years of emergency services or public administration work experience including supervisory experience;
• Or equivalent education and/or experience; and

• Possession of a valid North Carolina driver's license.
• Possession of ICS, 100, 200,300, 400, 700, and 800 is desirable.

PHYSICAL DEMANDS:
Must be able to perform light work frequently exerting up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects; and occasionally requiring to exert up to 20 pounds of force to move objects. This work also involves the physical abilities of balancing, feeling, grasping, handling, perceiving sounds at normal speaking levels, discriminating among sounds, kneeling, lifting, having manual dexterity, using mental acuity, reaching, performing repetitive motion, speaking, standing, stooping, expressing ideas by the spoken word, shouting to be heard above ambient noise, and walking. An incumbent must also possess the visual acuity to analyze data, work with color or depth perception, determine accuracy, and operate motor vehicles or computer/office equipment.
WORK ENVIRONMENT:
The employee works in an office setting sensitive to changing goals, priorities, and needs.

SUPPLEMENTAL INFORMATION

Successful completion of a drug screening and criminal background check will be required as a condition of employment.

GENERAL INFORMATION:

Harnett County is one of the fastest growing counties in North Carolina with approximately 130,000 residents. Our "Strong Roots, New Growth," describes a county in transition, one that values its rural agricultural heritage while also embracing new growth and industry. Harnett County is optimally located between North Carolina's capital city of Raleigh and the internationally recognized Research Triangle Park to the north, and the nation's largest military installation in Fort Bragg to the south. The county is also centrally located in North Carolina and is within close proximity to the Great Smoky Mountains and Blue Ridge Parkway, and to the numerous Atlantic Ocean beaches and the Outer Banks.

The county offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, and a competitive salary and benefits package. We appreciate your interest in employment opportunities with Harnett County.

Harnett County takes pride in offering an excellent benefit package including health, dental, vision and life insurance, membership in the North Carolina Local Government retirement, free health clinic for employees and anyone in their household and other benefits. To see more information about the benefits offered by Harnett County,