What are the responsibilities and job description for the Processing Assistant IV- Health Department position at Harnett County?
The Harnett County Public Health Department is currently recruiting for a Processing Assistant IV position. The primary purpose of this position is to function as switchboard operator, assist and direct the public as needed, and serve as Deputy Registrar in Vital Records.
Hiring Range: $35,268.00 to $41,417.00Ability to interact with the public daily, in person as well as over the phone. Analyze and process all inquiries to provide adequate information of Health Department services, policies and procedures, as well as provide information on other county/community agencies and services. Operate a multi-lines phone system and direct all calls to the appropriate staff or agency. This position is required to assist in records management, process incoming and outgoing mail, schedule appointments for patients in our electronic medical records system, Patagonia, scan documents/medical record information into Patagonia and provide other front desk and clerical support as assigned. This position functions as the Deputy Registrar of Vital Records and is responsible for completing all birth and death certificates and filing them with Register of Deeds. Ensuring that each certificate is complete in accordance with NC General Statutes, as well as maintain all records pertaining to the Vital Records process.
Education and Experience:
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Graduation from high school and demonstrated possession of knowledges, skills and abilities gained through at least two years of office assistant/secretarial experience.
Licensing and Certifications:
Possession of a valid North Carolina driver's license.
Knowledge, Skills, and Abilities:
Hiring Range: $35,268.00 to $41,417.00Ability to interact with the public daily, in person as well as over the phone. Analyze and process all inquiries to provide adequate information of Health Department services, policies and procedures, as well as provide information on other county/community agencies and services. Operate a multi-lines phone system and direct all calls to the appropriate staff or agency. This position is required to assist in records management, process incoming and outgoing mail, schedule appointments for patients in our electronic medical records system, Patagonia, scan documents/medical record information into Patagonia and provide other front desk and clerical support as assigned. This position functions as the Deputy Registrar of Vital Records and is responsible for completing all birth and death certificates and filing them with Register of Deeds. Ensuring that each certificate is complete in accordance with NC General Statutes, as well as maintain all records pertaining to the Vital Records process.
Education and Experience:
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Graduation from high school and demonstrated possession of knowledges, skills and abilities gained through at least two years of office assistant/secretarial experience.
Licensing and Certifications:
Possession of a valid North Carolina driver's license.
Knowledge, Skills, and Abilities:
- Significant knowledge of office or work unit procedures, methods and practices.
- Significant knowledge of and ability to use correct grammar, vocabulary, spelling and office terminology to compose and/or proofread correspondence, reports and other materials.
- Significant knowledge of accounting procedures, mathematics and their application in the work environment.
- Ability to learn and independently apply laws and departmental rules and regulations covering programs and services.
- Ability to review and process information to determine conclusions, actions or compliance with applicable laws, rules or regulations.
- Ability to apply a variety of work-related formulas or mathematical calculations.
- Ability to record, compile, summarize and perform basic analysis of data.
- Ability to independently work with people with courtesy and tact in performing public contact duties that may be sensitive in nature.
- May require ability to supervise and coordinate the work of other staff, student workers or volunteers.
Salary : $35,628 - $58,786
