What are the responsibilities and job description for the Front Office Supervisor position at Harpe Laser + Wellness?
We are looking to expand the HLW family! We are a premier medical spa offering medical aesthetic and wellness treatments in both Asheville and Hendersonville NC. The Front Office Supervisor is a dynamic position, multi-disciplinary in nature, and is an ideal role for an individual who is an efficient multi-tasker who makes patient care their number one priority. The Front Office Supervisor is responsible for managing the operations of our front desk. The ideal candidate must have previous supervisory experience, excellent communication skills, a positive attitude and the ability to multi-task, in a sometimes, fast-paced environment. They will work closely with other team members and play a vital role in the growth and success of our practice. We are looking for an individual with a naturally pleasant, friendly, easy-going attitude who is eager to learn!
Roles and Responsibilities
- Front Office Supervisor
- Patient Check-in and Check-out
- Supplies and Inventory Management
- Patient Care Coordinator
- Patient Intake and Lead Generation
- Special Event Coordination Assistant
- Managing Rewards and Referral Programs
- Maintaining Office Environment
- Knowledge of HIPAA
- Financial close out for each day
- Comfortable in a managerial role
Competencies and Key Qualifications
- Windows/IOS Operating Systems
- Microsoft Office
- Customer Relations Management software
- Electronic Medical Records Software
- Phone systems
- Medical Spa/Aesthetics Experience
- Marketing Experience
- Customer Service Experience
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
Work Location: In person
Salary : $20 - $25