What are the responsibilities and job description for the Front Office Coordinator- Concierge Medicine position at Harper Associates?
Front Office Coordinator- Private Concierge Practice
Birmingham, MI area
Search by Harper Associates
Join a prominent Physician Office (MD / Internal Medicine) Concierge Practice ( Primary Care & Holistic Medicine ) which offers many health and wellness options for its select patients. They offer their clientele an upscale office setting similar to a plastic surgery office or dermatology practice. The role involves managing patient intake, scheduling, and maintaining an exceptional patient experience by offering personalized and attentive service.
Responsibilites
- Reception Duties
Greet patient and visitors with a warm and welcoming professional demeanor, ensuring a positive first impression. Manage incoming phone calls, responding to inquiries and provide the highest level of professionalism.
Conduct detailed patient intake by collecting personal, medical history and informing the patient fees and scheduling protocol, including cancellation protocols. Ensure all patient information is entered into the practice electronic health record with precision and accuracy.
Schedule appointments and follow-up visits, balancing efficiency and patient needs. Coordinate consultations visit of a specific provider within the practice ensuring a seamless patient interaction with the medical team.
Overseeing appointment confirmations and reminders, utilizing email, text and phone communications. Assist in the preparation and management of patient files and documents, such as requested lab slips, super bills, etc. ensuring compliance with HIPAA regulations.
Build rapport with patients by anticipating and addressing their needs and inquiries. Maintain a clean, organized and welcoming reception area to enhance patient comfort and satisfaction.
Ability to handle multiple responsibilities concurrently in a fast-paced environment with accuracy .
Proficiency in electronic health records (EHR or EMR) systems, scheduling software, MS Office
Experience and Qualifications
Please email resume to : ben@harperjobs.com
Great Work / Life Balance, benefits available
Ben Schwartz | President | Harper Associates
Direct : (248) 737-0431 | Fax (888) 737-8525
ben@harperjobs.com |
