What are the responsibilities and job description for the Upscale Dining Operations Manager position at Harper Associates?
About the Position
We are seeking an experienced Upscale Dining Operations Manager to join our team. As a key member of our hospitality management division, you will be responsible for overseeing the daily operations of an upscale restaurant and elevating its service standards.
Key Responsibilities:
- Oversee daily restaurant operations, ensuring exceptional guest experiences.
- Develop and implement a new, curated wine list that complements the restaurant's culinary offerings.
- Create a craft cocktail menu that blends innovation with classic favorites.
- Establish and enforce Standard Operating Procedures (SOPs) for all operational aspects of the restaurant, ensuring consistency and quality.
- Foster a team-oriented atmosphere with a focus on excellent service.
- Lead, train, and motivate a team of service staff to ensure the highest level of professionalism and hospitality.
- Manage budgets, labor costs, and inventory, ensuring profitability and efficiency.
- Develop strong relationships with regular guests, creating a sense of exclusivity and familiarity.
- Participate in marketing initiatives to elevate the restaurant's brand and attract new clientele.
- Maintain a commitment to excellence in all aspects of the restaurant's operations.
