What are the responsibilities and job description for the Game Technician 1 (Full Time; Varied Shift) $17 / hr position at Harrah's Cherokee Casino Resort?
Job Description
Harrah's Cherokee Casino Resort Position Description
POSITION TITLE : GameTechnician I
DEPARTMENT : Games Performance
GRADE / FLSA STATUS : H11-Non-Exempt
BADGE TYPE / COLOR : KeyBlue
REPORTS TO : Supervisor, Games Performance, DR Game Performance Supervisor
SUPERVISES : N / A
JOB SUMMARY :
This is an entry level position that provides service to internal and external guest while ensuring gaming devices receive maintenance, repairs, perform projects, and test gaming equipment in a timely manner to ensure maximum opportunity of availability.
JOB ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values
- Conduct preventative maintenance on gaming devices
- Maintain a sense of urgency in responding to calls over the radio
- Take initiative to provide internal and external service to guest, coworkers and supervisors
- Conduct manufacturers I / O tests
- Observe repairs conducted by higher Level Game Technicians
- Invoke service recovery
- Perform ticket in / out, and multi-denomination testing on gaming devices in accordance with internal controls
- Translate and explain game recall, pay tables and logs
- Isolate and diagnose repairs on gaming devices, sub-component, and related equipment
- Install, convert and move gaming devices
- Posses the ability to work in a individual, or team environment
- Maintain technical brand certification (yearly)
- Demonstrate high levels of required service skills on a consistent basis
- Delight our guests with outstanding service
- Adhere to regulatory, departmental, and company policies / procedures in an ethical manner
MINIMUM QUALIFICATIONS :
Basic electronics knowledge
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS :
This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 3.20.23
Salary : $17