What are the responsibilities and job description for the Game Technician 1 (Full Time; Varied Shift) $17 / hr position at Harrah's Cherokee Casino Resort?

Job Description

Harrah's Cherokee Casino Resort Position Description

POSITION TITLE : GameTechnician I

DEPARTMENT : Games Performance

GRADE / FLSA STATUS : H11-Non-Exempt

BADGE TYPE / COLOR : KeyBlue

REPORTS TO : Supervisor, Games Performance, DR Game Performance Supervisor

SUPERVISES : N / A

JOB SUMMARY :

This is an entry level position that provides service to internal and external guest while ensuring gaming devices receive maintenance, repairs, perform projects, and test gaming equipment in a timely manner to ensure maximum opportunity of availability.

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES :

Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values
Conduct preventative maintenance on gaming devices
Maintain a sense of urgency in responding to calls over the radio
Take initiative to provide internal and external service to guest, coworkers and supervisors
Conduct manufacturers I / O tests
Observe repairs conducted by higher Level Game Technicians
Invoke service recovery
Perform ticket in / out, and multi-denomination testing on gaming devices in accordance with internal controls
Translate and explain game recall, pay tables and logs
Isolate and diagnose repairs on gaming devices, sub-component, and related equipment
Install, convert and move gaming devices
Posses the ability to work in a individual, or team environment
Maintain technical brand certification (yearly)
Demonstrate high levels of required service skills on a consistent basis
Delight our guests with outstanding service
Adhere to regulatory, departmental, and company policies / procedures in an ethical manner

MINIMUM QUALIFICATIONS :

High school diploma or GED required

One year electronics Training, Certification, Technical School or experience preferred

Valid driver's license required with no more than one (1) DUI convictions or 3 or more moving violations, 3 or more traffic citation convictions in the past 3 years (from date of conviction) or conviction for suspension or conviction for at fault accident within the last 3 years preferred

Must demonstrate the following essential knowledge and skills :

Basic electronics knowledge

Use of hand tools

Willingness to learn

Excellent attendance record in previous positions

Attention to detail

Neat, professional appearance with excellent personal hygiene

Follow written and oral communications

Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook

Use multi-meter (AC / DC and continuity test)

Use of manufacturers test equipment

Not required at time of hire for Level I; may be learned during probationary period as agreed upon at time of hire.

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS :

Must be able to operate in mentally and physically stressful situations

Must be able to lift 300 pounds using a dolly

Must be able to lift 100 pounds with team lifting

Must be able to lift 50 pounds manually

Must be able to maneuver to all areas of casino

Must be able to stoop, bend, reach, kneel, twist, crawl and grip items

Must be able to be on feet for long periods of time

Must be able to respond to visual and aural cues

Must be able to read, write, speak, and understand English

Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibrations, crowds and air quality including secondhand smoke

Must be able to work a flexible schedule including weekends, evenings, and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 3.20.23

Salary : $17

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Game Technician 1 (Full Time; Varied Shift) $17 / hr

What are the responsibilities and job description for the Game Technician 1 (Full Time; Varied Shift) $17 / hr position at Harrah's Cherokee Casino Resort?

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