What are the responsibilities and job description for the HCVR Game Technician 1 (Full Time; Third Shift) $18.50 / hour position at Harrah's Cherokee Valley River Casino & Hotel?

Job Description

Harrah's Cherokee Valley River Casino & Hotel Position Description

POSITION TITLE : Game Technician I

DEPARTMENT : Games Performance

GRADE / FLSA STATUS : H11-Non-Exempt

BADGE TYPE / COLOR : KeyBlue

REPORTS TO : Supervisor, Games Performance, DR Game Performance Supervisor

SUPERVISES : N / A

JOB SUMMARY :

This is an entry level position that provides service to internal and external guest while ensuring gaming devices receive maintenance, repairs, perform projects, and test gaming equipment in a timely manner to ensure maximum opportunity of availability.

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES :

Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values
Conduct preventative maintenance on gaming devices
Maintain a sense of urgency in responding to calls over the radio
Take initiative to provide internal and external service to guest, coworkers and supervisors
Conduct manufacturers I / O tests
Observe repairs conducted by higher Level Game Technicians
Invoke service recovery
Perform ticket in / out, and multi-denomination testing on gaming devices in accordance with internal controls
Translate and explain game recall, pay tables and logs
Isolate and diagnose repairs on gaming devices, sub-component, and related equipment
Install, convert and move gaming devices
Posses the ability to work in a individual, or team environment
Maintain technical brand certification (yearly)
Demonstrate high levels of required service skills on a consistent basis
Delight our guests with outstanding service
Adhere to regulatory internal controls, departmental, and company policies / procedures in an ethical manner

MINIMUM QUALIFICATIONS :

High school diploma or GED required

One-year electronics Training, Certification, Technical School or experience preferred

Valid driver's license required with no more than one (1) DUI convictions or 3 or more moving violations, 3 or more traffic citation convictions in the past 3 years (from date of conviction) or conviction for suspension or conviction for at fault accident within the last 3 years preferred

Must demonstrate the following essential knowledge and skills :

Basic electronics knowledge

Use of hand tools

Willingness to learn

Excellent attendance record in previous positions

Attention to detail

Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

Neat, professional appearance with excellent personal hygiene

Follow written and oral communications

Utilize computer skill such as EM320 and Citrix

Use multi-meter (AC / DC and continuity test)

Use of manufacturers test equipment

Not required at time of hire for Level I; may be learned during probationary period as agreed upon at time of hire.

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS :

Must be able to operate in mentally and physically stressful situations

Must be able to lift 300 pounds using a dolly

Must be able to lift 100 pounds with team lifting

Must be able to lift 50 pounds manually

Must be able to maneuver to all areas of casino

Must be able to stoop, bend, reach, kneel, twist, crawl and grip items

Must be able to be on feet for long periods of time

Must be able to respond to visual and aural cues

Must be able to read, write, speak, and understand English

Must be able to tolerate area containing varying noise and temperature levels, illumination, vibration, crowds and air quality including secondhand smoke

Must be able to work a flexible schedule including weekends, evenings, and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Valley River Casino & Hotel reserves the right to make changes in the above job description whenever necessary. 3.20.23

About Us

Proud to have opened our doors in September 2015.

Located approximately one hour west of Harrah's Cherokee Casino Resort in Murphy, NC. We're about two hours from Knoxville, Chattanooga, and downtown Atlanta.

Distinguished by our seven-story Hotel Tower, offering 300 guest rooms and 27 deluxe rooms.

Made to entertain with 70 table games, including blackjack, roulette, craps, and 1,100 slot machines.

Salary : $19

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HCVR Game Technician 1 (Full Time; Third Shift) $18.50 / hour

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