HCVR Restaurant Chef, GR (Full Time; Varied Shift) starting at $53,075.46/annually

Harrah’s Cherokee Valley River Casino & Hotel Position Description

POSITION TITLE:                       Restaurant Manager

DEPARTMENT:                          Food and Beverage (Landing Café, Employee Cafeteria, Food Market, Gordon Ramsay)

GRADE/FLSA STATUS:              L11 – Exempt

BADGE TYPE/COLOR:              Key - Blue

REPORTS TO:                            Manager, F&B

SUPERVISES:                             Food Service Supervisors

JOB SUMMARY:

Contribute to the operating success of the property by operating a successful and exciting restaurant.

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:

Ø Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values

Ø Energetic people person who is a highly visible front of house manager specializing in building strong relationships with players & employees

Ø Prepare annual budgets and plans for restaurants

Ø Prepare annual staffing projections for restaurants and kitchens

Ø Provide input and feedback on menu design

Ø Ensure all food and beverage served meet established standards

Ø Enforce appearance standards

Ø Encourage Spotlight standards; serve as Spotlight role model

Ø Build templates for schedules, shift logs, seating charts

Ø Ensure service recovery activities

Ø Selection of new employees, training and providing each with the knowledge, development and appropriate direction to perform his/her responsibilities

Ø Ensure all work schedules are posted timely as required and employees are properly notified of any changes

Ø Provide continuous positive coaching for development of employees and appropriate corrective action when necessary

Ø Ensure completion and delivery of timely and accurate performance appraisals and maintains accurate work history entries

Ø Special projects, as requested

Ø Exhibit sound decision-making with emphasis on motivating team and maintaining high morale

Ø Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions

Ø Develop and maintain strong teamwork between the front of house and back of house restaurant personnel as well as work with other departments for the overall good of the casino

Ø Responsible for, or actively participates in, the initiation of personnel actions including but not limited to: interviews, employee development, training, candidate selection, terminations, performance reviews, promotions, transfers and disciplinary actions

Ø Train subordinates, providing each with the knowledge, development, and appropriate direction to perform his/her responsibilities

Ø Ensure compliance with all policies and procedures

Ø Monitor employees with cash to ensure proper cash handling procedures

Ø Conduct a physical inventory of bar ware and requisition replacement items as needed

Ø Ensure all employees are following guidelines of the EBCI liquor laws as defined by the Tribal ABC Commission and/or NC ABC Commission

Ø Monitor asset control of liquor bottles, draft and bottled beer and wine

Ø Adhere to regulatory, departmental and company policies/procedures in an ethical manner

Ø Other duties as assigned

MINIMUM QUALIFICATIONS:

Ø High school diploma or GED required

Ø BSBA from an accredited educational institution in business or hospitality preferred

Ø Three years’ experience in the Food and Beverage industry required

Ø Three years managerial experience in a full-service restaurant required

Ø CARE certified

Ø Manager ServeSafe certified

Ø Must demonstrate the following essential knowledge and skills:

Ø Knowledge of food preparation and presentation

Ø Willing to learn and be adaptable

Ø Attention to detail

Ø Excellent interpersonal skills

Ø Excellent oral and written communication skills

Ø Documented teamwork behaviors and attitudes

Ø Neat, well-groomed appearance with excellent personal hygiene

Ø Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook

Ø Documented excellent leadership/motivational skills

Ø Knowledge of budgetary and planning activities

Ø Able to attend to multiple priorities simultaneously

Ø Problem-solving abilities

PHYSICAL, MENTAL AND ENVIROMENTAL DEMANDS:

Ø Must be able to be on feet for minimum of  8-hour shift

Ø Must be able to stoop, bend, reach, kneel, twist and grasp items

Ø Must be able to lift 25 pounds and carry 5 pounds

Ø Must be able to respond to visual and aural cues

Ø Must be able to read, write, speak, and understand English

Ø Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds and air quality including secondhand smoke

Ø Must be able to work a flexible schedule including weekends, evenings, and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Valley River Casino& Hotel reserves the right to make changes in the above job description whenever necessary.       8.28.23