What are the responsibilities and job description for the Sportsbook Supervisor and Ticket Writer - Dual Rate position at Harrah's Cherokee Valley River?
Job Description
RATE OF PAY: TBD
Status: Full-Time
Ticket Writer Duties
ESSENTIAL DUTIES AND RESPONSIBILITIES
ESSENTIAL DUTIES AND RESPONSIBILITIES
RATE OF PAY: TBD
Status: Full-Time
Ticket Writer Duties
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greets customers; inputs betting information into computer; prints ticket; accepts money and gives ticket and change to customers.
- Accurately maintains bank.
- Verifies winning tickets.
- Handles and solves any concerns and questions by customers.
- Explains wagering information when needed.
- Maintains and updates Betting Boards or Televisions for customers to view.
- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Supervises all wagering policies of the Race & Sportsbooks.
- Ensure all AML & Title 31 procedures are followed and tracked accurately.
- Supervises the function of all personnel in Sportsbook Operations ensuring maximum productivity.
- Ensures betting limit guidelines are followed.
- Resolve any disputes by following posted house rules and working with local regulatory bodies to ensure compliance.
- Ensures customer recognition and development are foremost duties for all personnel, using tools available appropriately.
- Ensures that departmental procedures conform to all regulatory requirements and provide maximum security for the company’s assets.
- Inspects facilities and equipment are available and functioning properly. Informs management of any issues with equipment or needed repairs.
- Create a fun, positive work environment for all employees of Horseshoe employees.
- Performs other duties as assigned by the Sportsbook Manager.
