HR Specialist - Entry Level

About Us

JOB DESCRIPTION

Harrah’s Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment’s expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our Team Members, which is why we are all inspired by the company’s Mission, Vision, and Values and why we strive for greatness each and every day. From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs-metro area no matter the need.

The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Benefits

Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels. We also have an on-site clinic for Team Members to take advantage of. Team Members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.

Salaried Team Members can enroll in medical, dental and vision benefits at day one of employment. They are also able to enjoy Paid Time Off accrual on day one of employment.

We’re investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars’’ Team Member, you’ll be eligible to begin reaping the rewards of many of these benefits, in just 12 months – with full access to all educational programs with just a 24 months of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us.

Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.

Key Job Functions

Responsible for partnering with the Employment Team to ensure a seamless and positive experience throughout the employment process.

• Supports and administers recruitment, onboarding and HRIS functions.
• Serves as a liaison between the property and HRSC to ensure accurate and timely submission of HR transactions.
• Responsible for all Human Resources data entry: new hires, termination/resignations, transfers, wages, performance reviews, address changes, name changes, etc.
• Trains department managers and supervisors regarding use and understanding of HR online forms.
• Compiles and analyzes data on various Human Resource issues; prepares reports and recommendations based on these analyses.
• Creates, runs and distributes monthly department reports and specially requested reports for various departments as requested.
• Maintains and tracks referral program and processes referrals for payment.
• Responsible for ensuring completion of gaming requirements for all Team Members and for renewals; as well as managing the payment process/tracking.
• Monitors and regulates HRIS functions within ATS/HCM including:
• Provide resolution for all co-existence issues within ATS/HCM.
• Lead all job code mapping requirement of new Job Code/Positions in for ATS/HC.
• QA all CET requisitions to ensure job mapping is completed, required data fields are provided and accurate, assign requisitions to Recruiter.
• Ensure New Hire Audit findings are resolved in an effective and efficient manner to prevent payroll issues for new hires.
• Responsible for filing active and inactive employee documents and files.
• Welcomes all candidates to the Employment Center and demonstrates an upbeat and positive, professional demeanor at-all-times.
• Provides accurate information and support to applicants.
• Communicates and collaborates with Employment Team on all topics relevant to active candidates.
• Provides effective and efficient support for all pre-employment activities listed below:
• Reviews all extended offers received via Oracle to coordinate processing of candidates.
• Schedules candidates for processing and new hire orientation.
• Ensures all onboarding documents are accurate and completed in a timely manner.
• Ensures all offer letters are created and submitted accurately to the respective approvers. Offer letters will be reviewed prior to submission to ensure accurate job title, wage, grade, and relative benefits associated with the position.
• Ensures accurate completion, verification and submission of I-9 documents no later than 3 days after Start Date.
• Ensures all relative licenses required for the job are identified, communicated to the candidate, collected, and recorded.
• Orders pre-employment drug tests and report on pre-employment drug testing results. Performs appropriate follow-up action on candidates who have failed or not completed pre-employment drug testing.
• Backgrounds - Issue, Review and Acquire all Background results/information for candidates
• Oversees the ordering and storing of applications, licensing, and new hire supplies and ensures the cleanliness, maintenance, and organization of the Employment Office.
• Maintains confidentiality of all applicant and Team Member information.
• Develops relationships with Recruiters to ensure excellent customer service.
• May conduct interviews for non-exempt positions and makes recommendations to hiring supervisors and managers accordingly.
• Ensures consistent, high-quality service standards are maintained in the Employment Office while providing information and excellent customer service.
• Adhere to regulatory, departmental and company policies in an ethical manner.
• Must be able to professionally handle sensitive information and maintain complete confidentiality.
• Monitors legal compliance with federal, state, and gaming laws.
• Supports HR team with additional duties and projects as needed.
• Act as a role model and present oneself as a credit to the Company and encourage others to do the same.
  
  

EDUCATION And/or EXPERIENCE

• High School diploma/GED required. Bachelor’s degree in Human Resources or Business Administration or equivalent preferred.
• Experience in Human Resources preferred.
  
  
  

Qualifications

• Excellent time management and prioritization of multiple communication initiatives to meet established deadlines and communication schedules for time sensitive information.
• Ability to communicate effectively with outside agencies, vendors and other contacts, customers and all levels of employees.
• Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors.
• Ability to work in a fast-paced customer service, multiple tasks, decision making and demonstrated team interaction.
• Must have the ability to incorporate creative approaches to various projects by taking initiative and working independently.
• Strong problem solving, organizational, and analytical skills (verbal and written) required.
• Strong computer literacy required.
• Ability to maintain a flexible working attitude, while performing job duties in stressful situations or handling complex communication.
• Must present a well-groomed, professional appearance.
• Ability to stand and walk, and mobility to move easily around entire property for entire shift. Must be physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 20 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
  
  
  

Work Environment

• Must be able to listen and respond to visual and aural cues.
• Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.
• Must be flexible with schedule, including nights, weekends, and holidays as required.
• Must be able to work in a fast paced environment.
  
  
  

About Us

Harrah’s Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment’s expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the company’s Mission, Vision, and Values and why we strive for greatness each and every day. From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs-metro area no matter the need.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.