What are the responsibilities and job description for the Service Project Manager position at Harrington Industrial Plastics?
PumpMan, a Harrington Company, is a leading provider of pump systems and on-site maintenance and repair services for customers in the commercial, industrial, and municipal market sectors. Founded in 1977, PumpMan has locations throughout the Unites States and is actively expanding its network to deliver services to a wider area and broader customer base. PumpMan joined the Harrington family of companies in 2023, and, in combining forces, created an industry leading single source provider for process solutions products, design, installation, maintenance, and repair. We are also committed to stocking products in branches and regional distribution centers, allowing us to deliver unmatched customer service by having a wide variety of products immediately available.
Our national footprint, dedication to service and highly trained, passionate team members have made Harrington and PumpMan prominent, highly respected names in our industry and enabled our success for more than 6 decades. We realize our greatest asset is our people and we are dedicated to offering opportunities for training, personal growth, and career advancement. If you are looking for an excellent company that offers not just a job, but a career path, then come join our winning team!
Job responsibilities:
Insurance:
Harrington is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, gender identity, sexual orientation, disability status, protected veteran status, age, or any other characteristic protected by law.
Our national footprint, dedication to service and highly trained, passionate team members have made Harrington and PumpMan prominent, highly respected names in our industry and enabled our success for more than 6 decades. We realize our greatest asset is our people and we are dedicated to offering opportunities for training, personal growth, and career advancement. If you are looking for an excellent company that offers not just a job, but a career path, then come join our winning team!
Job responsibilities:
- Lead and manage end-to-end service projects from initiation through completion.
- Develop detailed project plans, resource assignments, and schedules
- Coordinate internal teams (e.g., service technicians, support, sales) to ensure smooth execution
- Monitor project scope, timelines, budgets, and performance
- Communicate project updates, risks, milestones to clients and leadership
- Ensure all service deliverables meet quality standards and client expectations
- Track and report on project KPIs (e.g., project completion rate, customer satisfaction, time-to-resolution)
- Proactively identify and mitigate project risks or bottlenecks
- Maintain accurate documentation and post-project review
- Maintain and grow Preventative Maintenance Program
- Bachelor’s degree in Business, Project Management, Engineering, or a related field
- 3-5 years of project management experience, preferably in service-based environments
- Strong understanding of service operations, client relations and project delivery cycle
- Proficient in project management tools
- PMP, PRINCE2, or relevant certification preferred
- Excellent communication, leadership, and problem-solving skills
- Ability to manage multiple projects and priorities in a fast-paced environment
Insurance:
- Medical Plans: Choose from HDHP/HSA (with monthly company contributions) or a PPO option.
- Spousal HRA: SIHRA covers 100% of eligible expenses up to $9,400 per individual or $18,800 per family each calendar year.
- FSAs: Flexible spending options for health and dependent care expenses.
- Dental: Comprehensive, including orthodontic care for both children and adults
- Vision: Includes discounts on Lasik.
- Telehealth & Concierge: 24/7 healthcare access with prescription services for enrolled members.
- Life Insurance and AD&D: Company paid life and AD&D coverage
- Long Term Disability: Company paid LTD program
- Optional Coverages: Short term disability, voluntary pet care, identity protection, voluntary life insurance with optional dependent coverage, plus supplemental critical illness, accident, and hospital indemnity.
- Employee Assistance Program: Professional support for employees during critical times.
- Disability: Options for both short- and long-term coverage.
- 401(K) & Roth: 100% company match on the first3%, plus 0.5 match on the 4th and 5th%
- Paid Time Off: Start with 3 weeks, with the potential to accrue up to 5 weeks per year.
- Holidays: 7 paid holidays, including the day after Thanksgiving.
- Additional Leave: Coverage for jury duty, witness duty, and bereavement leave.
Harrington is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, gender identity, sexual orientation, disability status, protected veteran status, age, or any other characteristic protected by law.
Salary : $18,800
