Sales Manager

Responsibilities: Direct the activities of the sales force focused on generating repair, service and project sales involving pumps, motors, controls used in the water and wastewater systems of commercial, industrial and municipal property managers and owners. Develop and implement sales strategies and goals to achieve revenue targets and maximize profitability for service work, shop repairs and new sales. Oversee and manage the sales team, providing guidance, coaching, and support to ensure they meet their individual and collective sales objectives. Track and analyze sales performance metrics, such as sales volume, conversion rates, and customer acquisition costs. Identify areas for improvement and take corrective actions when necessary. Conduct training sessions and workshops to enhance the sales team's product knowledge, selling skills, and customer service abilities. Keep the team updated on industry trends, new products, and competitive offerings. Foster and maintain relationships with key customers, promoting customer retention and loyalty. Collaborate with the team to identify new business opportunities and develop strategies to expand the customer base Collaborate with senior management to set sales targets and budgets. Forecast sales volumes and revenue, monitor actual performance, and adjust strategies as needed to meet or exceed targets Prepare regular sales reports, providing insights on performance, trends, and opportunities. Present reports to senior management and provide recommendations for improvement Stay updated on market trends, competitor activities, and customer preferences. Conduct market research to identify potential growth areas and adjust sales strategies accordingly Work closely with other departments, such as operations and customer service, to ensure seamless order fulfillment, customer satisfaction, and timely delivery of repair services Manage sales-related administrative tasks, including pricing, contracts, proposals, and order processing. Ensure compliance with company policies and industry regulations. Manage relationships with OEM’s.   Experience: Experience in the building products, industrial service or contracting fields required, with an understanding of building specifications, project bidding and the various influences involved in vendor selection for repair, service and retrofit projects Experience in sales, marketing or project management with a pump or motor OEM is highly desirable. Experience in designing and selling maintenance plans to property managers and owners is desirable. Strong hands-on leadership experience with a proven sales track record. A demonstrated understanding of pricing, forecasting, cost management and other financial tools used to help drive a successful profit center. Excellent industry networking experience.   Required Skills: Problem solving skills Proven interpersonal skills and a history of successful performance in a team environment as well as working independently. Highly responsive to customer requirements, responding promptly to queries and to customer changes. Strong interest in successfully interacting with customers in a sales/customer facing role. Commercially astute and able to understand sales strategy. Must be flexible in dealing quickly with conflicting priorities; being a team player, willing to give additional effort when required to meet customer-based deadlines. Prepared to be “hands-on” and eager to learn and develop professionally. Computer literate with competence with Excel, Power Point and Word programs.