Shop Foreman

Come and Grow with a Leader in the Industry… PumpMan Pittsburgh has an exciting opportunity for a Shop Foreman to join our team in Pittsburgh, PA.   We are looking for a working shop foreman who will be directly involved with the pump/equipment repairs in the shop.  We would rely on this person heavily as the lead technician in the shop and would consider them the pump repair expert.  In addition, this person will own/manage shop operations to improve safety, organization, efficiency, and training.    Job responsibilities: The Shop Foreman will report directly to the Service Manager and General Manager, and will be directly responsible for managing, organizing, prioritizing, and executing all aspects of the service shop Lead technician responsible for all in shop repairs and equipment rebuilds.  Coordinate and supervise all daily operations in the service shop. Responsible for estimating, labor planning, job scheduling, work assignment, job completion, and quality control in the service shop. Troubleshooting complex service jobs by analyzing and coming up with solutions for repairing electrical and mechanical issues. Implement strategies to optimize workflow and operational efficiency. Engage with customers for any dispute resolutions and to ensure customer satisfaction with our services. Work closely and maintain a professional working relationship with our vendors to ensure long term partnerships. Work closely and maintain a professional working relationship with our service support staff to ensure efficient and timely job completion, with a constant focus on maximizing revenue.   Assist in driving the business processes and profitability within the service shop. Assist with the disciplined management process which ensures an efficient and safe work environment, including coordination and participation in regular safety training. Assisting in hiring a technically competent service team that meets and exceeds the technical requirements of our customers. Mentoring technicians to gain their trust and cooperation. Enforce safety regulations and protocols Conduct performance reviews with staff Meet with management to deliver feedback and develop work optimization strategies.   Job Requirements: Proven work experience as a Shop Foreman or similar role Experience in municipal, commercial, industrial, and/or construction service industries.  Technical college degree or relevant Trade School certifications. Knowledge of MEP (mechanical, electrical, and plumbing) systems. Construction/contracting experience with pumps, motors, and control systems is essential. Proficient with typical Microsoft programs, including Excel, Word, PowerPoint, and capable of learning and utilizing all programs used by the business.  Minimum 7 year of experience with Mechanical systems, service, maintenance, or sales, in a managerial position.