What are the responsibilities and job description for the Operational Services Assistant - Front Desk position at Harris Brand?
The purpose of your role as an Operational Services Assistant
As the first point of contact for employees and visitors, you will play a key role in creating a welcoming environment and ensuring smooth front desk operations. Primary front desk responsibilities include greeting and directing visitors, answering incoming calls, distributing mail, and reserving conference rooms as requested. Additional responsibilities include processing business card orders, managing office supplies, phone system administration, electronic check-in administration, and building services contact.
Receptionist/Front Desk:
- Answering and routing incoming calls, taking messages; monitoring answering service messages each morning.
- Greeting clients, owners, subcontractors, and team members who visit the office.
- Preparing packages for deliveries. Receiving packages and letters as required.
- Sorting distributing daily mail.
Organization Support:
- Assisting accounting department with incoming mail, separating and dating.
- Processing business card requests, ordering stationery and forms.
- Maintaining office supply inventory and ordering as required.
- Purchasing card allocations.
- Coordinating bond requests.
Office Support:
- Cady/Wildix Phone System Administrator: Train new employees on telephone system and maintain companywide phone directory. Assign and transfer extension lines.
- Swiped-on Administrator (electronic check-in): Maintain and make updates to platform as needed.
- Monitor Operational Services Inbox and assist with basic requests when needed.
- Reserve conference rooms and order lunches as requested.
- Maintain coffee station and assist with routine tidying of the break room.
- Assist with coordinating janitorial services, carpet and window cleaning, pest control, copier service, postage machine service, vending and coffee machines.
- General administrative support as requested.
What we're looking for in you
- 2 years of prior experience providing customer service in a professional environment
- Proficient with Microsoft Office – advanced typing skills
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Professional demeanor and a positive attitude
Your life at Harris
As one of the country's leading mechanical contractors, Harris offers you the best of both worlds: the stability, resources and opportunities of a national company, and the team culture, creative spirit and customer loyalty of a local business. If you thrive on variety and new challenges, we want to meet you!
From stadiums to manufacturing facilities, power plants to hospitals, concert halls to classrooms, we handle projects of all sizes and complexity from multiple regional locations across the country.
Harris Benefits Compensation
- Medical, dental, vision, and life insurance
- 401K with company match
- Vacation time, sick time, and paid holidays
- Paid Parental leave
- Short-Term Incentive Plan
Visit our Careers Page for additional benefits details: https://www.harriscompany.com/careers/employee-benefits-at-a-glance
Pay Range: $18.95 - $28.43 per hour
The actual salary offer will vary by candidate based on a wide range of factors such as specific skills, qualifications, experience, and location.
Salary : $19 - $28
