What are the responsibilities and job description for the Exemptions Specialist II position at Harris Central Appraisal District?
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The purpose of this intermediate position is to timely process incoming applications for exemptions. This is accomplished by receiving and processing various exemption applications and communicating with property owners. This position requires representing the appraisal district in keeping the public informed and updated with any current laws or requirements to properly approve the exemptions applications.
EDUCATION REQUIREMENTS
- High School Diploma or equivalent
- Must successfully complete TDLR courses 101, 102, 4 and 7 within 2 years of employment.
WORK EXPERIENCE
- 2 years’ experience working with approval of various exemptions
Job Responsibilities
General Responsibilities
- Provide customer service support to the front counter, property owners, and phone bank.
- Perform data entry for homestead applications for residential exemptions.
- Perform intermediate research on homestead exemptions, name changes, exemptions homestead holds, and quarterly exemption reports.
- Enter data for verified homestead exemptions at an intermediate level.
- Issue and maintain current addresses for Tax Ceiling Certificates for identified groups.
- Performs other duties as assigned.
Position Qualifications & Requirements
COMPETENCIES
- Communication
- Customer Orientation
- Decision Making
- Emotional Intelligence Essentials
- Quality Orientation
KNOWLEDGE:
- Texas Property Tax Code laws and regulations
- Computer software in MS Office environment
- Web based search tools
SKILLS:
- Research
- Effective Communications, both written and verbal
- Decision making
ABILITIES:
- Attention to detail
WORKING CONDITIONS
Positions in this class typically require repetitive motions, sitting or standing for prolonged periods of time in an office setting.
PHYSICAL & MENTAL REQUIREMENTS
Positions in this class typically require repetitive motions, walking, talking and hearing. Must be able to sit or stand for extended periods of time with ability to reach, bend and move up/down on steps. Manual dexterity to operate a computer keyboard and standard office equipment with ability to effectively communicate by phone, e-mail, writing and face to face required. Must be able to lift up to 50-pound. The position requires considerable concentration, creativity and ability to manage time effectively. The position is subject to stress caused by a changing public environment, mandatory deadlines and heavy workload. Requires the ability to ask questions that will bring forth the information needed to make sound decisions.
Equal Opportunity Employer
The Harris Central Appraisal District is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic,
including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.