What are the responsibilities and job description for the Library Technician I Job at Harris County Public Library in Houston position at Harris County Public Library?
Harris County Public Library (HCPL) - History
What began in 1921 and the years following as a collection of small libraries housed in stores, post offices and private homes has grown into a system of 26 branch buildings, 2 technology service centers, and 2 partner locations offering collection / circulation services. HCPL operates branches in unincorporated parts of Harris County and cities which do not have their own library systems.
What you will do at Harris County Public Library
This position is responsible for the end-to-end customer service experience by connecting customers with the information they seek. Perform circulation tasks and support innovative programs. Demonstrate knowledge on all library operations and deliver an exceptional customer service experience. Exemplify the high standards and expectations for the library system in its daily operations and services.
Duties and Responsibilities :
- Provide customer service and manage customer accounts using the integrated library system software in the library and during outreach events.
- Assist patrons on computers, answering phones, and assisting with requests for assistance.
- Check in and deliver holds, returned items, and new items.
- Pull expired holds, shelve returned and new items, run reports, and look for lost items on the shelves.
- Provide basic reference service in the library and during outreach events.
- Promote library services to the community.
- Accurately enter data, handle sensitive customer information, and handle cash transactions.
- Maintain and promote an engaging and attractive library collection.
- Attend staff meetings, activities, and professional conferences and actively serve on committees.
- Other duties as assigned.
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NOTE : Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation, but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
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Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
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Salary : $17
