What are the responsibilities and job description for the Clinical Mental Health APP, HART position at Harris County?
Harris County’s Holistic Assistance Response Team (HART) is moving all program operations to Harris County Public Health (HCPH). This transition enables a strong and sustained approach to alternative 911 response in Harris County. HART will now be able to leverage additional Harris County health service partners, thereby leading to improved outcomes for community members. Join HART today and help build a safer, healthier Harris County.
About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
Position Overview:
Under the direction of the HART Medical Director, the HART Clinical Mental Health Advance Practice Provider (APP) is responsible for providing overall clinical oversight to the HART program, including the Crisis Intervention Specialists (CIS), CIS Supervisors, Case Managers, and ensuring adherence to policies and procedures. The Clinical Mental Health APP is tasked with developing and implementing mental health plans and goals for the HART program, including reviewing CIS narratives and case management plans. The HART Clinical Mental Health APP may act in the absence of the HART Medical Director.
Duties & Responsibilities:
Approves and monitors the level of clinical response and care rendered by CIS, case managers, and other personnel and functions under supervision.
Assist in developing and implementing plans and goals for mental and behavioral health, and crisis intervention that are equitable, culturally responsive and appropriate.
Conducts regular reviews of client/patient records to ensure accurate documentation and compliance with policies, protocols, procedures, and state and local regulations.
Develop processes and procedures related to clinic operations and implement best practices workflows and work with leadership, staff, and stakeholders to develop and implement policies where needed.
Oversee and improve clinical quality measures, including personnel training program, program metrics, and screening and assessment processes.
Harris County is an Equal Opportunity Employer
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Education:
Master's or Doctoral degree in a relevant healthcare field
Experience:
Must have at least 2 years experience in mental health or crisis services field
Must have at least 2 years supervisory or management experience in a mental health or clinical setting
Licensures:
Valid Texas Board Certification in an APP designation (Nurse Practitioner, Registered Nurse, Physician Assistant or similar)
Valid Texas Clinical Licensure LPC-S, LCSW, or similar
Knowledge, Skills and Abilities:
Knowledge of the Texas Administrative Codes for mobile crisis intervention services
Familiarity with the design and operation of Crisis Intervention
Knowledge in mental health and crisis diversion
Knowledge of local multi-casualty plans
Familiarity with dispatch and communications operations
Core Competencies:
Ability to obtain and filter information, identify, and address key issues relevant to the achievement of strategic organizational goals
Exceptional project management skills to manage a variety of projects simultaneously
Positively influence all levels within the organization to drive change and enable effective coordination
Ability to create strong, positive working relationships
Previous experience building and managing high performance teams
High-level of flexibility in fast-paced environments
Must be a Systems-level thinker
Proactive, self-motivated, and mission-driven
Progressive, intrapreneurial leadership style to enable systemic change
Leading Change
- Creates strategic change within and outside the organization to meet organizational goals
- Develops new insights into situations, encourages new ideas and innovations
- Takes a long-term view and builds a shared vision with others; acts as a catalyst for organizational change
- Deals effectively with pressure; remains optimistic and persistent even under adversity
- Recovers quickly from setbacks
Leading People
- Fosters an inclusive workplace where equity, diversity, and individual differences are valued and leveraged to achieve the vision and mission.
- Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and opportunities to learn through formal and informal methods.
- Fosters and inspires team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.
- Holds self and others accountable for measurable high-quality, timely, and cost-effective results.
- Anticipates and meets the needs of internal and external customers.
- Makes well-informed, effective, and timely decisions.
Building Coalitions
- Develops networks and builds alliances, collaborating across boundaries to build strategic relationships.
- Identifies external and internal politics that impact the work of the organization.
Interpersonal Abilities/Personal Characteristics
Treats others with courtesy, sensitivity, and respect
Behaves in an honest, fair, and ethical manner
Assesses and recognizes own strengths and weaknesses
Communication
Communicates clearly and effectively, both orally and in writing
Writes in a clear, concise, organized, and convincing manner for the intended audience
Diversity, Equity, Inclusion
- Encourage a respectful and collaborative work environment that recognizes and celebrates diversity, equity, and inclusion.
- Identify inequitable practices and policies and assist in implementing strategies to ensure equitable outcomes.
- Demonstrate awareness and respect for cross-cultural differences and create inclusive programmatic solutions.
- Practice cultural humility to build honest relationships with co-workers and the community, enhancing workplace culture and delivering better community health programs.
- Mental Health First Aid experience
- Trauma/Emergency experience
- Alternative 911 response experience
Position Type and Typical Hours of Work:
Full Time | Regular
This is a regular, full time position. Work hours are typically on call and as needed.
Work Environment:
Work environment is typically in an office environment but may require occasional travel within Harris County and interaction with the community at public events.
Physical Demands:
This is a largely sedentary role; however, some duties would require the ability to lift up to 20 pounds and bending & standing for periods at a time.
Work Location:
Harris County Public Health: Community Health & Violence Prevention Division
1111 Fannin St. Houston, Texas. 77002.
Employment may be contingent on passing a drug screen and meeting other standards.Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Salary : $52,000
