Medical Assistant - Client Service Specialist, Health Hub Sheldon

• Assists with patient appointments by performing phlebotomy (including capillary and venous draws), urine collection, pregnancy tests, lead testing, vital signs, & gathering patient histories.
• Perform clinic front office duties; scheduling, answering phone, and checking patients in/out as needed.
• Prepares and labels all patient specimens for transport to appropriate laboratories.
• Provides in-room support for all clinical staff during the clinic visits as needed, including assisting the provider during procedures.
• Maintains laboratory and exam rooms in a neat, clean, and orderly manner in accordance with infection control policies, and complete monthly inventory.
• Assists in performing data entry and electronic data processing by using the HCPH electronic medical record system (Epic), Microsoft Excel, and any other related programs/sites.
• Support the coordination of scheduling patients to receive services from Multidisciplinary team members.
• Interviews client to collect required information for eligibility determination, using grant and payor guidelines. 

• High School Diploma or GED
• Completion of a community college or business/technical school Medical Assistant program

• Experience in phlebotomy
• Six (6) months as a Medical Assistant and/or experience in a medical office, hospital, or laboratory 

• CPR Certification (American Heart Association)
• Must have a valid Driver’s License (TX upon hire)

• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook) and navigating EMRs
• Excellent communication skills (verbal & written)
• Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment
• Knowledge of current CDC recommendations for immunizations
• Ability to organize material, prioritize job tasks, make reliable judgments, and draw conclusions from verbal discussions and written data
• Ability to draw conclusions from data, such as lab tests, to record this information accurately in patient’s record, and to notify the Clinical Manager or medical providers when deviations occur

• Organizational Leadership
  • Understands the organizational mission
  • Understands ethics and public good; is concerned with public trust
  • Demonstrates respect for the opinions and beliefs of others
• Collaboration
  • Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission
  • Demonstrates a sense of responsibility for the success of the group
  • Collaborates with others to improve quality and address needs
• Innovation
  • Ability to adapt to change
• Interpersonal Abilities/Personal Characteristics
  • Treats others with courtesy, sensitivity, and respect
  • Behaves in an honest, fair, and ethical manner
  • Assesses and recognizes own strengths and weaknesses
  • Uses sound judgment
  • Self-motivated
  • Organizes and maintains work environment to allow for maximum productivity
• Communication
  • Communicates clearly and effectively, both orally and in writing 

• Certified Medical Assistant in state of Texas 

• Full-Time | Regular 
• Monday - Friday 
• 8:00 am to 5:00 pm

• This position operates in a medical clinic environment.
• This position also operates in a standard office environment with standard equipment such as computers, phones, photocopiers.

• Persons in these positions frequently lift, carry, push, and pull objects weighing up to 10 lbs. 
• They also occasionally move objects weighing up to 20 lbs., and sometimes, but rarely, up to 50 lbs.

•  8540 C.E. King Parkway, Houston, TX 77044
• Training may take place at different clinics with HCPH Jurisdiction. 

Salary : $33,280 - $47,299