What are the responsibilities and job description for the Outreach Team Lead - Maternal and Child Health Programs position at Harris County?
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About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
Position Overview:
Under the supervision of the Outreach Program Supervisor, the Outreach Team Lead position will be responsible for developing and maintaining partnerships and creating/organizing outreach activities to educate, promote, and connect community members to all HCPH programs/services specifically on behalf of Clinical Health Services and Maternal and Child Health Programs. The Outreach Team Lead is responsible for overseeing and supervising a team of Community Health Workers and providing guidance for their day-to-day tasks and professional growth.
Outreach Team Leads are direct liaisons for HCPH programs in the development, implementation, and updating of outreach strategies created to support all HCPH programs.
Duties & Responsibilities:
- Oversee, manage, and train a team of Community Health Workers and provide day-to-day guidance
- Provide leadership to support the outreach team in coordination of program strategies, objectives, outcomes, and trainings
Utilize a data-driven approach to research and find partners/locations in vulnerable or high-risk areas to deploy personnel for the distribution of information, resources, and awareness of HCPH programs throughout Harris County
Track county-wide statistics, such as Social Vulnerability Index and indicators specific to programs, with the goal of mitigating disparities in priority populations and promoting HCPH programs
Lead strategy development, implementation, data collection, reporting, and evaluation of outreach efforts for HCPH program(s) to demonstrate impact of increased utilization of HCPH programs.
Create and provide trainings/workshops/presentations for staff or community members/partner organization.
Actively participate in outreach activities that strengthen partnerships and educate the community on HCPH programs/services, external resources, and relevant public health topics.
Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Education:
- High School Diploma or GED equivalent
Knowledge, Skills and Abilities:
- Intermediate proficiency in Microsoft Office
- Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment
- Ability to maintain confidentiality when dealing with sensitive information
- Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and providing opportunities to learn through formal and informal methods
- Must use your personal mobile device for our Multifactor Authentication process
Core Competencies
- Ability to obtain and filter information, identify, and address key issues relevant to the achievement of strategic organizational goals
- Exceptional project management skills to manage a variety of projects simultaneously
- Positively influence all levels within the organization to drive change and enable effective coordination
- Ability to create strong, positive working relationships
- Previous experience building and managing high performance teams
- High-level of flexibility in fast-paced environments
- Must be a Systems-level thinker
- Proactive, self-motivated, and mission-driven
- Progressive, intrapreneurial leadership style to enable systemic change
Leading Change
- Creates strategic change within and outside the organization to meet organizational goals
- Develops new insights into situations, encourages new ideas and innovations
- Takes a long-term view and builds a shared vision with others, acts as a catalyst for organizational change
- Deals effectively with pressure; remains optimistic and persistent even under adversity.
- Recovers quickly from setbacks
Leading People
- Fosters an inclusive workplace where equity, diversity, and individual differences are valued and leveraged to achieve the vision and mission
- Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and providing opportunities to learn through formal and informal methods
- Fosters and inspires team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.
- Holds self and others accountable for measurable high-quality, timely, and cost-effective results
- Anticipates and meets the needs of internal and external customers
- Makes well-informed, effective, and timely decisions
Building Coalitions
- Develops networks and builds alliances, collaborates across boundaries to build strategic relationships
- Identifies external and internal politics that impact the work of the organization
Interpersonal Abilities/Personal Characteristics
- Treats others with courtesy, sensitivity, and respect
- Behaves in an honest, fair, and ethical manner and models high standards
- Assesses and recognizes own strengths and weaknesses
Communication
- Communicates clearly, effectively, and persuasively both orally and in writing
- Writes in a clear, concise, organized, and convincing manner for the intended audience
Diversity, Equity, Inclusion
- Encourage a respectful and collaborative work environment that recognizes and celebrates diversity, equity, and inclusion
- Identify inequitable practices and policies and assist in implementing strategies to ensure equitable outcomes
- Demonstrate awareness and respect of cross-cultural differences and create inclusive programmatic solutions
- Practice cultural humility to build honest relationships with co-workers and the community that will ultimately enhance workplace culture and deliver better community health program
NOTE: Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
Position Type and Typical Hours of Work:
- This is a full-time position.
- Days and hours of work are typically Monday through Friday, from 8am to 5 pm.
- Other days and hours as necessary to meet needs of team.
Work Environment:
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
- This is a largely stationary role, however does require field work and many duties would require the ability to lift up to 20 pounds and bending and standing for periods at a time. This position requires driving of county vehicles on a week-to-week basis.
Location:
- Harris County Public Health: Office of Education, Education & Engagement - 7457 Harwin Dr. Houston, TX 77036.
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Salary : $43,680
