What are the responsibilities and job description for the Program Coordinator, Quality/Immu position at Harris County?
If you’re looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health.
About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
This is a grant funded position
Position Overview:
The Program Coordinator provides direct support to the Clinical Quality Management (CQM) and Immunization Programs at Harris County Public Health under the guidance of the Director of Nursing. This role is responsible for ensuring program efficiency, compliance with clinical standards, and quality service delivery across the Community Health & Wellness Division. The Program Coordinator manages data reporting, quality control processes, staff training coordination, and regulatory compliance to enhance healthcare outcomes and immunization program effectiveness within the community.
Duties & Responsibilities:
- Quality Assurance & Compliance: Organizes and facilitates quarterly quality meetings, managing documentation, action items, and timely report completion. Ensures program compliance with clinical standards and regulatory requirements while coordinating quality improvement initiatives with program managers.
- Training & Credentialing Oversight: Manages comprehensive employee credentials database, including licensures, certifications, and training records. Coordinates staff training programs and ensures compliance with Harris County Public Health standards, including new staff on-boarding requirements.
- Data Management & Program Evaluation: Collects, analyzes, and reports program performance data to measure effectiveness and compliance with public health standards. Develops and presents performance reports for leadership, monitoring metrics and providing recommendations for service improvement.
- Program Coordination and Monitoring: Oversees program activities and deliverables to ensure timely execution and compliance with project goals. Manages grant-related responsibilities, including budget oversight, spending approval, and coordination with Finance Team.
- Policy & Procedure Management: Maintains and updates program policies, procedures, and protocols, ensuring accessibility via the department's intranet.
- Administrative & Operational Support: Manages official documentation, including reports, purchase orders, and filing systems, ensuring accuracy and compliance.
- Emergency Response Support: Coordinates public health emergency response efforts, including immunization outreach and clinical quality management initiatives.
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Education:
- Bachelor's Degree in Health or Business related field
Licenses:
- Valid Texas driver's license upon hire
Experience:
- At least two (2) year of experience performing administrative office duties in a healthcare setting
- Strong organizational and administrative management skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Excellent written and verbal communication skills
- Strong attention to detail and accuracy
- Ability to handle confidential information with discretion
Core Competencies:
- Ability to obtain and filter information, identify, and address key issues relevant to the achievement of strategic organizational goals
- Exceptional project management skills to manage a variety of projects simultaneously
- Positively influence all levels within the organization to drive change and enable effective coordination
- Ability to create strong, positive working relationships
- Previous experience building and managing high performance teams
- High-level of flexibility in fast-paced environments
- Must be a Systems-level thinker
- Proactive, self-motivated, and mission-driven
- Progressive, intrapreneurial leadership style to enable systemic change
Leading Change
- Creates strategic change within and outside the organization to meet organizational goals
- Develops new insights into situations, encourages new ideas and innovations
- Takes a long-term view and builds a shared vision with others, acts as a catalyst for organizational change
- Deals effectively with pressure; remains optimistic and persistent even under adversity.
- Recovers quickly from setbacks
Leading People
- Fosters an inclusive workplace where equity, diversity, and individual differences are valued and leveraged to achieve the vision and mission
- Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and providing opportunities to learn through formal and informal methods
- Fosters and inspires team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.
- Holds self and others accountable for measurable high-quality, timely, and cost-effective results
- Anticipates and meets the needs of internal and external customers
- Makes well-informed, effective, and timely decisions
Building Coalitions
- Develops networks and builds alliances, collaborates across boundaries to build strategic relationships
- Identifies external and internal politics that impact the work of the organization
Interpersonal Abilities/Personal Characteristics
- Treats others with courtesy, sensitivity, and respect
- Behaves in an honest, fair, and ethical manner and models high standards
- Assesses and recognizes own strengths and weaknesses
Communication
- Communicates clearly, effectively, and persuasively both orally and in writing
- Writes in a clear, concise, organized, and convincing manner for the intended audience
Diversity, Equity, Inclusion
- Encourage a respectful and collaborative work environment that recognizes and celebrates diversity, equity, and inclusion
- Identify inequitable practices and policies and assist in implementing strategies to ensure equitable outcomes
- Demonstrate awareness and respect of cross-cultural differences and create inclusive programmatic solutions
- Practice cultural humility to build honest relationships with co-workers and the community that will ultimately enhance workplace culture and deliver better community health program
NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
Position Type, and Typical Hours of Work:
- Full Time | Regular | Grant-funded
- Monday through Friday, from 8:00 a.m. to 5:00 p.m. with required flexibility for evening and weekend operations based on community needs
- Must be available for emergency response activities and able to travel within Harris County as needed.
Work Environment:
- This job operates in an office environment and mobile clinic settings. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands:
- This role requires the ability to lift, carry, push, pull up to 30 pounds, bending & standing for extended periods at a time. Work in various environmental conditions and assist with mobile clinic setup and breakdown.
Work Location:
- 1111 Fannin Houston, TX 77002
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Salary : $39,520
