QA/QC Specialist

Position Description

About Harris County Housing & Community Development:

Harris County Housing & Community Development provides life-enhancing projects and programs to residents of Harris County. Our services include spurring community investment through the provision of homebuying programs, partnering with community members and housing developers to build diverse housing options that uplift communities and offer other assistance that support community building.

QA/QC Specialist Overview:

Under moderate supervision, the Quality Assurance & Quality Control Specialist will monitor quality assurance and control activities for the eligibility of Disaster Recovery clients and projects. Individuals in this position will be responsible for conducting weekly quality checks, analyzing data to identify areas for improvement, and ensuring adherence to policies and regulatory guidelines. This role will also perform additional duties related to data entry, reporting, and submissions.

The Quality Assurance & Quality Control Specialist must exhibit excellent analytical, problem-solving, and communication skills, along with a strong attention to detail.

Duties & Responsibilities:

• Quality Assurance & Quality Control: Performs weekly quality checks, which include reviewing and ensuring compliance and consistency in documented information; verifying the completeness and accuracy of data submitted; proofing and rejecting inconsistent or duplicate requests.
• Maintains knowledge of program guidelines reference materials from Housing and Urban Development and Texas General Land Office
• Ensures case files meet program guidelines and all applicable government regulations.
• Analysis & Reporting: Reviews and generates weekly reports of activities, analyzing an identifying any inconsistencies.
• Data Entry: Inputs data ensuring information is entered accurately and timely.
• Other duties as assigned.
• This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position.
• Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time.
  
  
  

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net .

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

Education/Experience:

• High School Diploma or equivalent and two (2) years of experience in grants management, quality assurance, or compliance.
  
  
  

OR

• Associate's Degree and one (1) year of experience in grants management, quality assurance, or compliance.
  
  
  

Licensure:

• Valid Driver's License (Texas upon hire)
  
  
  

Knowledge, Skills & Abilities:

• Working knowledge of Microsoft Office applications.
• Excellent verbal, interpersonal, and written communication skills.
• Excellent problem-solving skills with the ability to analyze situations.
• Strong planning and organizational skills.
• Ability to be flexible to handle multiple priorities.
• Ability to exercise good judgment, discretion, tact, and diplomacy.
• Ability to identify existing or potential problems and recommend solutions.
  
  
  

NOTE: Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

General Information

Position Type, and Typical Hours of Work:

• Full-Time | Grant-funded
• Monday - Friday | 8 a.m. - 5 p.m.
  
  
  

Work Environment:

• This position is hybrid requiring three days in office.
• Office environment, where the use of standard office equipment such as computers, phones, scanners, and filing cabinets is routine.
  
  
  

Physical Demands:

• The physical demands associated with this job are minimal, with occasional lifting and moving of objects weighing up to 10 pounds.
• The role is predominantly sedentary, involving mainly sitting with occasional standing and walking.
  
  
  

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.