What are the responsibilities and job description for the Data Entry Customer Support Specialist position at harris-jones-staffing-recruiting-llc?
We are seeking a detail-oriented and customer-focused Administrative Data Entry & Customer Support Specialist to assist with data management, administrative tasks, and client interactions.
Job Summary:
The Administrative Data Entry & Customer Support Specialist plays a critical role in ensuring accurate data processing while providing excellent customer service. This position involves handling high-volume data entry, maintaining records, and responding to inquiries with professionalism and efficiency.
Key Responsibilities:
- Accurately enter and update data in internal systems, databases, and spreadsheets.
- Verify and review information for accuracy, completeness, and compliance.
- Process administrative documents and ensure proper record-keeping.
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide support to internal teams by retrieving and organizing data as needed.
- Assist with scheduling, appointment setting, and follow-ups.
- Troubleshoot basic customer concerns and escalate issues as necessary.
- Maintain confidentiality and ensure data security best practices.
- Perform other administrative tasks as assigned.
Qualifications:
✅ Education & Experience:
- High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
- Minimum of [X] years of experience in data entry, customer service, or administrative support.
✅ Skills & Competencies:
- Strong data entry skills with high accuracy and attention to detail.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and CRM/data management systems.
- Excellent verbal and written communication skills.
- Strong organizational and time-management abilities.
- Ability to handle multiple tasks in a fast-paced environment.
- Customer-focused with a professional and friendly demeanor.
Position Details:
- Duration: [Specify if Temporary, Permanent, or Contract]
- Compensation: Competitive pay based on experience
- Location: [Specify if Remote or On-Site]
🚀 If you are detail-oriented, tech-savvy, and enjoy providing top-notch customer support, we’d love to hear from you! Apply today to join our team.
