Front Office Coordinator / Medical Assistant - Harris Pain Clinic

Optional $1,500 Sign-on Bonus with a 1-year commitment period. The Bonus payout occurs over the 1-year period.

Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Harris Regional Hospital is an 86-bed acute care facility, including orthopedics, cardiology, general surgery, women’s care, and emergency medicine, as well as sports medicine, physical therapy, imaging and laboratory services, and many other areas of subspecialty care.

Where We Are:
Located in western North Carolina, picturesque Sylva offers local restaurants, stores, & breweries with convenient access to Asheville & the Blue Ridge Parkway. The landscape is highlighted by waterfalls, rocky peaks and the Great Smoky Mountains National Park, providing opportunities for whitewater rafting, hiking, and biking throughout the region. Sylva is home to Southwestern Community College and Western Carolina University, a mid-size four-year public college offering both undergraduate and graduate programs, located 5 miles away in Cullowhee. Both Asheville, NC, and Gatlinburg, TN, are just 50 miles away and Atlanta, GA is 150 miles from Sylva.

The function of this position is to coordinate and engage in the day-to-day activities occurring in the front office of a busy professional physician’s office. Duties include scheduling, registration, and medical records, specifically answering telephone in a prompt and courteous manner, routing calls appropriately and taking detailed messages, schedules appointments in compliance with practice’s policies and procedures, confirms appointments and prepares/maintains medical records in compliance with practice’s policies and procedures. Performs patient check-in, check-out, and end-of-day tasks in compliance with practice’s policies and procedures and performs other duties that occur in the front office of the practice.

Oversees the balancing of charges, receipts and end of day. Oversees front office staff work and time, where applicable.

QUALIFICATIONS:
The following qualifications are the minimum requirements necessary to adequately perform this job. However, any equivalent combination of experience, education and training which provides the necessary knowledge, skills and abilities would be acceptable, subject to any legal and/or regulatory requirements.
A. Education: High school diploma or equivalent.
B. Work experience: Two years experience working in a physician’s practice or customer service desired, but not required.
C. Knowledge, skills and abilities required: Must have the ability to work independently, have strong communication skills, good basic math skills and be computer literate. Coding experience preferable. Ability to manage multiple tasks simultaneously. Customer service skills a must. A service oriented personality is required..
D. Life Safety: American Heart Association BLS certification (CPR) maintained.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:
Extended periods of time sitting and walking, bending and stooping may be required. Ability to do repetitive work, keyboarding and writing. Ability to work on a computer for extended periods of time. Has the ability to lift and move 25 pounds. Vision and hearing corrected to normal limits. Potential exposure to patients or other individuals who may be physically or verbally abusive.

EEOC Statement
“Harris Regional Hospital is an Equal Opportunity Employer. Harris Regional Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”