What are the responsibilities and job description for the Supervisor position at Harry and David?
Harry & David is hiring a Supervisor responsible for all operations including labor, material and product output. This position is responsible for supervisory duties related to safety, training, quality, customer service, systems and cost. Ensures the operation runs safely, efficiently and accurately on a daily basis.
- Ability to supervise any area of the distribution center or production
- Reviews work load requirements and staffs shift ensuring adequate coverage and within budgeted guidelines.
- Ensures productivity and cost controls are met or exceeded.
- Creates a climate providing motivation, participation and opportunities for employees to do their best.
- Prepares staff for future opportunities and takes an active role in the development of future leaders.
- Impacts retention by fostering a respectful team environment that supports workplace values through professional communication and timely problem solving.
- Responsible for seasonal planning by developing continuous improvement programs and procedures.
- Responsible for developing training materials and procedures for department. Ensures all department procedures (SOP) are documented and utilized.
- Ensures system training and appropriate documentation to ensure systems are utilized and users are systems saavy (SAP)
- Collaborate with peer supervisors to promote cross-departmental cooperation and ensure clear communication
- Monitor employee performance and create and deliver PIP's and PDR's for direct and indirect reports.
- Assists in interviewing and assessing leadership candidates as assigned.
- Communicates effectively both horizontally and vertically maintaining two-way communications
- Responsible for department and company safety and security programs, safety audits and ensuring the safe conduct of all associates within their assigned area.
- Coordinate with QA to ensure SQF and FSMA requirements are met
- Assist in maintaining the security of the facility
- - Bachelor's Degree preferred. High School diploma required.
- The top candidate for this position will have three to five years of leadership experience in a similar role or level of responsibility.
- Time management, organizational skills and the ability to influence and motivate a team
- Previous warehouse management system and SAP knowledge desired.
- Ability to analyze reports and draw conclusions/ recommendations
- Knowledge of Microsoft Office
- Effective written and verbal communication skills