What are the responsibilities and job description for the Temp to Hire Operations Support Associate position at Harry's Key Service, Inc.?
Company Overview
Harry's Key Service, Inc. has been a trusted name in locksmith services since 1949. We are dedicated to providing exceptional commercial and residential locksmith solutions throughout the Greater Vancouver, Portland, and Salem areas, ensuring our customers receive prompt and professional service.
Summary
As a Temp-to-Hire Operations Associate at Harry's Key Service, Inc., you will play a vital role in supporting our daily operations and enhancing customer experiences. This position is essential for maintaining our commitment to exemplary service while helping to secure our customers' needs.
Responsibilities
The employee in this role will serve as a stop-gap in several areas of our company through our busy season. This role will provide an opportunity to support and learn through direct, hands-on experience about many aspects of our business. Our goal is to convert a successful employee in this role to a permanent hire in one of several potential areas of our organization.
Dispatch:
- Assist customers with inquiries and service requests.
- Support the dispatch office in scheduling and field tech assignments.
- Conduct other responsibilities as assigned and cover other dispatch employees as needed.
Clerical Support:
Duties are varied, but may include:
- Working with project teams to produce estimates and quotes.
- Data entry and clerical activities for accounting.
- Specialized projects and assignments as directed.
Requirements
- Dependability is a MUST. Your reliability will be key to success in this role.
- The ability to communicate effectively with team members frequently.
- Strong phone etiquette and communication skills to engage effectively with customers.
- The ability to multi-task and prioritize to meet deadlines.
- The ability to work smart in a sometimes busy environment.
- Computer skills that include Microsoft365 office suite products and familiarity with other forms of business software (Quickbooks and dispatching software a plus).
- Familiarity with POS systems is a plus but not required.
If you are passionate about providing excellent customer service and want to be part of a family-run business that values its employees as much as its customers, we invite you to apply today at Harry's Key Service, Inc.! Join us in making a difference in our community.
Job Types: Full-time, Temporary
Pay: $21.50 - $24.50 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
Ability to Commute:
- Vancouver, WA 98683 (Required)
Work Location: In person
Salary : $22 - $25
