Key Holder

Are you ready to have some fun?

When you work at Hart & Huntington Tattoo Co, you get to share what you love most about tattoos and artwork with the coolest customers around. From showing off our latest creations to finding a unique design for a client, no day is ever the same. And with tons of chances for you to keep learning and advancing, its a big job with even bigger opportunities.

We are currently interviewing for a full-time key holder position.

To qualify, we'd like you to have at least 1-3 years of retail sales experience and or management experience.

We are located at 6000 Universal Blvd Orlando FL 32819 at Universal Citywalk

Our ideal candidate is self-driven, ambitious, and engaged.

This is NOT a tattoo apprenticeship or a position that will lead to an apprenticeship.

Job Description

3rd Key Manager Overview

The 3rd key of Hart & Huntington Tattoo assists the Store Manager in motivating and inspiring their team to achieve store productivity goals. They help the Store Manager to analyze daily, weekly, monthly, quarterly and year to date sales, and develop action plans to drive maximum sales potential. Other responsibilities include; managing tattoo health and safety standards, ensuring the individual and collective skills of the team are utilized effectively, and both the staff and customer experience is positive. Effectively manages store operations, ensuring consistency and compliance.

Essential Functions:

• Assists Store Manager in responsibility for the store
• Must be well versed in all functions of Sales Associate and Key Holder positions
• Consistently creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to customer inquiries and needs
• Demonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers
• Act as a mentor to coach employees and offer feedback
• Assists Store Manager with providing a strong leadership presence and control in store, while ensuring that all customers receive good service and quality tattoos and merchandise
• Utilizes company tools to diagnose opportunities and develops action plans to improve performance
• Ability to stay focused during busy times and delegate tasks to employees to keep business running smoothly
• Forecasts/reforecast business, focusing on productivity to meet sales goals
• Receives/answers emails and processes online tattoo deposits
• Identifies opportunities to drive traffic into the store through community events
• Regularly communicates with Store Manager to discuss strengths, opportunities, and trends in business
• Assists Store Manager in maintaining high quality health and safety standards that comply with the Health Department and H&H’s policies.
• Assists Store Manager in delivering consistent, in the moment, feedback and coaching
• Ensures company standards are met for store and associate appearance at all times
• Prioritizes, plans, and adjusts schedules as necessary to maximize sales
• Receives / Processes vendor deliveries and stocks sales floor in a timely manner
• Responsible for refilling inventory and office/tattoo supply stock levels and reordering or requesting as necessary
• Enforces all company policies and procedures, including health, safety, and security
• Selling as required
• Manages and controls shrink
• Performs all duties as directed by supervisor

Qualifications

Education/Experience: 1-3 years experience in retail store management

Communication Skills: Strong interpersonal skills to communicate with confidence to both employees and customers. Possess strong written communication skills.

Mathematic Skills: Basic math functions such as addition, subtraction, multiplication, and division. Ability to use a calculator and calculate percentages and ratios. Must be able to make change in American monetary units.

Reasoning Ability: Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

Physical Demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least 3 consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 30 lbs.

Other Skills: Must be an excellent organizer and problem solver with strong project management skills. Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service.

Work Hours: Available to work a variety of hours, which may include early mornings, evenings, weekends, and shifts that could end at 2am. Must maintain availability that meets the needs of the business and allows for flexibility in scheduling.

Skills Required

• Financial and Business Acumen: Ability to evaluate financial and business indicators and translate data into actionable information to drive results
• Problem Solving & Decision Quality: Able to build constructive and effective relationships
• Ability to influence at all levels, as well as a demonstrated ability to work effectively within a team and be assertive in driving successful management strategies
• Influencing and Negotiation: Can present ideas and directions that lead others to action
• Planning and priority Setting: Demonstrate an ability to set objectives and goals and organize work appropriately to meet and exceed goals. Possess strong organizational and time management skills
• Demonstrates strong listening, written and oral communication skills

We are looking forward to hearing from you.

Available shifts and compensation: We have available shifts all days of the week. Compensation is $15.00 - $17.00/hour.

About Hart & Huntington Tattoo Co.: Hart & Huntington Tattoo Co. is more than a name. It's a lifestyle. Everything we do, from tattooing to clothing to riding, is part of who we are. We’re a culture of rebels, doing things our way, every chance we get. Our tattoo shops, clothing line and motorcycle tours are our way of inviting you in. So join us for more than a moment. Stay for the long ride. Learn more about us at www.hartandhuntingtonorlando.com.

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