What are the responsibilities and job description for the Hart Mart Supervisor (Retail) Summer 2025 position at Hart Ranch Camping Resort Club?
This is a summer 2025 position
Overall Responsibilities of the Hart Mart Supervisor:
- Lead a team by example to create and maintain an exceptional store experience for our members and guests.
- Ensure that each team member meets or exceeds member service expectations by setting the standard and coaching their performance.
- Create an atmosphere that enables team members to work well together.
- Able to always project a professional manner and stay calm in difficult situations.
- Adheres to Hart Ranch Camping Resort Employee and Handbook Employee Safety Manual.
- Responsible for other duties as assigned.
Operations - The Hart Mart Supervisor will:
- Provide input to budgets, including the determination as to number of staff and relevant other material resources.
- General office duties will be a portion of this position.
- Oversee daily store operations.
- Manage inventory by ensuring product mix and inventory levels are properly maintained to increase sales and control inventory.
- Maintain safety and security of the store, properly documenting any incidents that occur
- Ensure compliance with all local, state, and federal laws within the scope of the convenience store operation.
- Maintain positive public relations, set positive example for staff, and provide optimal level of services to all Members and guests.
- Possess the ability to communicate professionally through all mediums (email, telephone, and in-person).
- Maximize sales and profits within the store, control store expenses, monitor and correct shrinkage problems and operations within established budget.
- Perform cleaning tasks according to schedule to ensure Mart Mart exceeds all cleanliness standards.
- Operate the POS and other sales equipment within company guidelines.
Team Members - The Hart Mart Supervisor will:
- Review job applications, interview candidates, and hire and train them.
- Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Appraise employee performance; reward and discipline employees; address employee complaints and resolve problems.
- Establishes standards and procedures for work of Hart Mart Department staff.
