Hospice Aide Supervisor - HomeCare

Description

Work where every moment matters.

Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network as a Hospice Aide Supervisor

Hartford HealthCare at Home, the largest provider of homecare services in Connecticut, has been fulfilling our mission for more than 115 years. Our Person-Centered Care Model allows our employees to learn and grow within our organization, all while providing integrated support to the patient. As part of Hartford HealthCare, we leverage cutting edge technology to provide quality care in our client's home. Most importantly, our employees are appreciated for the real differences they make in both the lives of their clients and their clients' families.

As part of a person-centered care model, this role is responsible for the supervision of hospice care aide services:

• Maintains compliance with regulatory agencies as evidenced by the ability to apply Agency policies and procedures resulting in deficiency free surveys.
• Provides support and guidance to care management teams concerning performance problem resolution.
• Resolves patient care problems collaboratively with internal/external customers.
• Anticipates customer needs and responds quickly, accurately and pleasantly.
• Implements and follows through on hospice aide care new hire orientation program with input from Care Management and Quality Management departments.
• Coordinates hospice care aide new hire orientation process including competency validation.
• Participates in the development of annual in-service programs in association with the Care Management and Quality Management departments.
• Monitors and communicates regulatory and accreditation changes relative to the hospice care aide area. Functions as a resource to others.
• Ensures appropriate resource utilization to meet client needs.
• Manages hospice care aide pool, providing guidance to scheduling function.
• Hires, trains, coaches, and evaluates hospice aide staff.
• Conducts home visits with staff to supervise and evaluate performance; identifies and follows through with development plan.
• Determines staffing needs and coordinates hiring to meet service demands.
• Participates in preceptor programs and student education.
• Will actively participate in performance improvement processes.

Qualifications

Minimum Requirements

Education

High school diploma or GED Experience

Two or more years in home care

Preferred Requirements

Education

Home health aide training program or CNA

Two or more years in hospice care, preferably in a leadership capacity

We take great care of careers

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.